Customer Retention Process

15 hours ago


Navi Mumbai, India Hexaware Technologies Full time

**INTERNATIONAL CUSTOMER RETENTION PROCESS**

**VOICE PROCESS**

**MINIMUM EXPERIENCE OF 6 MONTHS IN INTERNATIONAL VOICE PROCESS**

**EXCELLENT COMMUNICATIONS**

**SHIFT : 24*7 (ANY 9 HOURS OF WORKING)**

**5 DAYS OF ROTATIONAL WORKING**

**2 ROTATIONAL WEEK OFF**

**SALARY UPTO 26K IN HAND (DEPENDING UPON LAST DRAWN)**

**ROUNDS OF INTERVIEW**:

- **HR**:

- **OPERATIONAL**

**NOTED**:
**PLEASE SEND YOUR CV ON**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹18,000.00 - ₹26,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How early can you join us?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- Fluent English (required)

Shift availability:

- Overnight Shift (required)

**Speak with the employer**
+91 9321937967



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