Customer Service Retention Process

Banking and Finance Related Customer Service Designation : Customer care Excecutive (voice) Branch Location : Thane, Airoli, Ghansoli , Turbhe , Bhandup Shift Timing : 09:00 am to 09:00 pm (any 9 hrs) weekoff : 1 Rotational Training Duration : 12 Salary : net) Extra Benefits

**INTERNATIONAL CUSTOMER RETENTION PROCESS** **VOICE PROCESS** **MINIMUM EXPERIENCE OF 6 MONTHS IN INTERNATIONAL VOICE PROCESS** **EXCELLENT COMMUNICATIONS** **SHIFT : 24*7 (ANY 9 HOURS OF WORKING)** **5 DAYS OF ROTATIONAL WORKING** **2 ROTATIONAL WEEK OFF** **SALARY UPTO 26K IN HAND (DEPENDING UPON LAST DRAWN)** **ROUNDS OF INTERVIEW**: -...

**UK Retention Voice (International Process)** **Job Role: Retaining Customers who are willing to Quit Telecom Services of 3 global and Up selling them New Plans.** - 24 / 7 Rotational Shift (UK Shift) - 5 Days Working - 2 Days Rotational Off - 9.5 Hours Working **Eligibility Criteria**: - Minimum SSC Qualified - 6 Months of Domestic / International...

**Process : SHIELD (Retentions)** Shift Window : 24/7 Working Days : 5 Week Offs : Any two (Rotational week offs) Location - Ghansoli Graduate/Undergraduate with minimum 6months Inbound Voice Experience Mandatory Voice Selects Only(Excellent Communication) Salary upto 30K Inhand depending on the last drawn package + Incentives Round of...

**Roles and Responsibilities** - Coordinate with other departments (customer care, Logistic and sales) to manage areas impacting customer satisfaction and ensure that the Churn index targets are reached - Manage and increase adoption to the loyalty campaigns - Ensure that customer complaints are resolved, and customers retain back with a smile. - Identify...

Job Role: - Position: International Voice Support Executive - Shift Timing: 24/7 Shifts (Any 9 hours) - Working Days: 5 days a week **Responsibilities**: - Handle inbound and outbound calls to retain customers and address their queries or concerns effectively. - Build rapport with customers to understand their needs and preferences, offering...

**Role & responsibilities** - Excellent English Communication Skills needed. - Handling customer complaints also providing them with solutions, upselling, also to retain customers. - Ability to take Inbound calls. - Minimum 6 months of international customer service/ Sales, Upsell, Retention experience. - Excellent English Communication needed. - Available...

**Designation: Customer Experience Executive (Only from E-Com / Apparel background)** Work Location: Lower Parel, Mumbai Experience: 4+ years experience in Customer Support | Customer Retention **Salary**: upto 8 LPA Good Communication & Team Motivation Skills **ABOUT THE ROLE**: - Consistently work with other teams to track, solve and innovate our...

**JOB SUMMARY** We are seeking a motivated and enthusiastic Customer Retention Agent who will be responsible for proactively reaching out to the customers who have abandoned their online shopping carts, with the goal of encouraging them to complete their purchase. This role involves using excellent communication and persuasive skills to engage customers,...

**Process **:International Voice Process (Customer Retentions) **Shift Window **:24/7 (Any 9 Hrs) **Working Days **:5 Days Working **Week Offs **:Any Two (Rotational week offs) **Location **:Ghansoli Graduate/Undergraduate with minimum 6 months Inbound/ Outbond Voice Experience Mandatory Voice Selects Only(Excellent English Communication) Salary...