Client Service Representative

6 days ago


Remote, India Hemworld Digital Marketing Full time

**About Us**

Hemworld is a 15-year-old award-winning digital marketing agency based in Pune, helping brands across industries grow digitally through innovative and performance-driven strategies. We specialize in SEO, website design, social media marketing, and digital growth solutions.

We are looking for a proactive, communication-savvy, and detail-oriented individual to join our growing team as a **Client Service & Support Executive**.

**Key Responsibilities**
- Act as the first point of contact for client queries and communications.
- Coordinate with internal teams to ensure client deliverables are on track.
- Manage client accounts, follow up for feedback and updates.
- Assist in onboarding new clients and maintaining documentation.
- Track performance reports and share timely updates with clients.
- Maintain a professional and positive relationship with clients at all times.

**Who Can Apply**
- Excellent written and verbal communication skills in English.
- Strong coordination, follow-up, and organizational skills.
- Passionate about client success, punctual, and responsible.
- Should have a laptop and stable internet connection.

**Job Types**: Full-time, Fresher

Pay: ₹7,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Master's (required)

**Experience**:

- client service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: Remote



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