Customer Support Associate

3 days ago

Pune Maharashtra, India Inifinserve IT Solution Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective customers to promote insurance products.
- Understand customer requirements and recommend suitable insurance plans.
- Handle customer queries and provide detailed product information.
- Follow up on leads and maintain a strong conversion ratio.
- Maintain accurate records of conversations and sales in the CRM system.
- Meet or exceed weekly and monthly sales targets.
- Ensure compliance with regulatory requirements and internal processes.

**Requirements**:

- Fresher/ experience in tele sales, preferably in the insurance sector.
- Excellent command of English - both spoken and written.
- Strong interpersonal and communication skills.
- Ability to handle objections and close sales confidently.
- Self-motivated and target-driven attitude.
- Basic computer literacy; experience with CRM systems is a plus.
- required bachelor’s degree.
- IRDAI certification (preferred, training can be provided).

**Benefits**:

- Professional training and development programs.
- Opportunity for career advancement within the company.
- Friendly and supportive team environment.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹34,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9430856675

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