Customer Support Physical Visit

1 week ago

Nagpur, India Ciferon Full time

Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the Customer Support (Field Work) who has a major role in the organization for the growth of both employee and company.

**Roles** **&* **Responsibilities*
- Good communication skills in English Required.
- Listen to customers concerns, issues and questions.
- Resolve customers concerns and answer customers questions to your best ability
- Maintain a positive attitude and calmly respond to customers complaints.
- Strong multi-tasking skills.
- Have daily interactions with customers and handle all issues from end to end via call.
- Go the extra mile to engage customers in solving issues and ensure satisfaction.
- Quickly and effectively build rapport with customers and resolve issues
- Managing customer expectations regarding estimated response times
- When required need to visit client and give the training of the software.
- Communication Proficiency - Ability to convey message effectively: Comprehension, Active

Listening, Rate & Clarity of Speech, Conversational Ability.
- Make technical presentations and demonstrate how a product meets client needs.

**Experience** **Range** - 1 to 2 years

**Salary Range** - 12K to 15K

**Job Locations**:

- Nagpur

**Skills** **required** - Excellent English Verbal & Written Communication Skills

**Job Requisite-** BPO Experience.

**Job Requirement-**
6 days working with 1 day rotational off

**Contact Person**:

- Yamini Masram

**Contact Number/ID**:
**Address**:

- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 7420031478

  • Customer Support Associate

    3 days ago

    Nagpur, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Support Associate (Tele sales) - Excellent Communication Skills - Minimum 1 year of Experience in Sales - Should have sales closure knowledge - Notice Period - Immediate Joiner **Salary**: ₹200,000.00 - ₹300,000.00 per year Ability to commute/relocate: - Nagpur, Maharashtra: Reliably commute or planning to relocate before starting...

  • Customer Servive Associate bengali

    2 weeks ago

    Nagpur, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** Designation: Customer Service Associate (Bengali Process) Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Bengali...

  • Physics Teacher

    3 days ago

    Nagpur, India Rosentiques Full time

    **Physics Teacher Responsibilities**: - Understanding curriculum requirements, and creating syllabi, lesson plans, and educational content that satisfy these requirements. - Analyzing the needs, strengths, and weaknesses of students and structuring lessons and assessments around them. - Adjusting teaching methods to suit different groups of learners. -...

  • Advanced Physics Researcher

    2 days ago

    Nagpur, Maharashtra, India beBeePhysics Full time ₹ 50,00,000 - ₹ 1,00,00,000

    Job Opportunity:About this role:As a Physics Specialist at our company, you will be working on projects to fine-tune large language models using your strong analytical and English comprehension skills.The ideal candidate should have a solid foundation in Physics, particularly at PhD-level programs.You should be able to break down complex Physics concepts...

  • Customer Support Voice Process

    2 weeks ago

    Nagpur, India Ciferon Full time

    Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are looking for the support executive for voice process who has a...

  • Merchant Trainer

    2 weeks ago

    Nagpur, India PetPooja Full time

    We are hiring for following Profile. Please go through the job description Designation**:Merchant Trainer & IT Support** Location: Multiple **Responsibilities**: - **Merchant trainers have to visit our new clients, install the software and train them about using it.**: - A trainer needs to visit our Restaurant Partners in Field. - Provide service and...

  • Customer Service Associate kannada

    4 days ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Service Associate

    4 days ago

    Nagpur, India Altius Customer Services Pvt Ltd Full time

    **Customer Service Associate** - Job Details & Requirements_ Designation: Customer Service Associate Process Type Experience - min 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month - Requirements_ Must have a excellent command & fluency in English. Clarity of speech and thought is expected...

  • Customer Service Associate malayalam Process

    1 week ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Physics Faculty

    2 weeks ago

    Nagpur, Maharashtra, India Career Drome Full time

    **Job description: **WE ARE HIRING PGT PHYSICS TEACHER FOR CBSE AFFILIATED DAY SCHOLAR SCHOOL** **LOOKING FOR IMMEDIATE JOINER.** **Roles and Responsibilities: - Understanding the curriculum and developing schedules, lesson plans, and teaching methods that will help students cover the required content. - Preparing and delivering lessons that are...