Customer Service Executive

6 days ago

Thiruvananthapuram, India Bloombloom Dreambiz P Ltd Full time

Research and respond to service inquiries via phone calls.
- Proactively identify issues and recommend creative solutions that produce favorable outcomes for the client, the department, and the company.
- Assist with escalated customer issues that may include investigation and recovery recommendations.
- Navigate systems and tools to demonstrate business knowledge to meet customers’ needs.
- Participate in ongoing training programs or on-the-job development to further learn the business, products, and customers as appropriate.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹300,000.00 - ₹700,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Life insurance
- Provident Fund

Schedule:

- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 7994211666

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