
Customer Service Executive
2 weeks ago
Research and respond to service inquiries via phone calls.
- Proactively identify issues and recommend creative solutions that produce favorable outcomes for the client, the department, and the company.
- Assist with escalated customer issues that may include investigation and recovery recommendations.
- Navigate systems and tools to demonstrate business knowledge to meet customers’ needs.
- Participate in ongoing training programs or on-the-job development to further learn the business, products, and customers as appropriate.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹300,000.00 - ₹700,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 7994211666
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