Technical Customer Service Executive

2 days ago

Thiruvananthapuram, Kerala, India PartApp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

*Technical Customer Service Executive*

*Responsibilities*

* Deliver exceptional customer support through multiple channels, including phone, email, and chat, ensuring accuracy and timeliness.

* Resolve customer issues and inquiries efficiently while maintaining high satisfaction and service quality standards.

* Maintain detailed and accurate documentation of customer interactions, issues, and resolutions.

* Identify, troubleshoot, and resolve technical issues in collaboration with relevant teams.

* Coordinate with cross-functional departments to ensure prompt issue resolution and continuous service improvement.

* Analyze recurring issues to suggest process enhancements and preventive measures.

* Adhere to company protocols, SLAs, and quality benchmarks in all customer interactions.

* Stay updated on product knowledge, updates, and new features to provide informed assistance.

*NOTE:*

  • Probation: Initial *2-month probation period*, followed by a full-time offer based on performance.

  • Compensation: *No stipend will be provided during probation*. Compensation will be offered at the end of the probationary period upon selection.

  • Technical Customer Service Executive

    1 week ago

    Thiruvananthapuram, Kerala, India Instyart Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Deliver top-notch customer support via phone, email & chat.Collaborate with teams on product improvements and resolve technical issues.2-month probation; no stipend.Compensation offered post-probation upon selection.

  • Technical Customer Service Executive

    1 week ago

    Thiruvananthapuram, Kerala, India Instyart Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Responsibilities:Provide exceptional customer support via phone, email & chatCollaborate with cross-functional teams on product developmentManage technical issues through troubleshooting & resolutionTravel allowanceSales incentivesAnnual bonusPerformance bonusReferral bonusMaternity leavesPaternity leavesCareer break/sabbaticalCourse reimbursementsMilitary...

  • Technical Service Engineer

    4 days ago

    Thiruvananthapuram, Kerala, India Aleta Software Labs Private Limited Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Job descriptionThe Technical Service Engineer is responsible for diagnosing, repairing, and maintaining electronic hardware at both system and chip level. This includes troubleshooting faults, replacing defective components, and ensuring reliable operation of equipment. The role involves on-site and in-house service, preventive maintenance, and customer...

  • Service Advisor

    2 days ago

    Thiruvananthapuram, Kerala, India Derik Tata Service Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Coordinate with service team on repairs* Maintain customer database* Manage insurance renewals process* Ensure timely communication with customers

  • Customer Service Assistant

    2 weeks ago

    Thiruvananthapuram, Kerala, India Mayoori Home Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionMayoori Home, established in 1984, is Kerala's trusted destination for furniture, home appliances, and electronics. With nearly 24 showrooms across the state, we offer a wide range of products to create functional, stylish, and affordable living and working spaces. Our strength lies in quality craftsmanship and variety, and every product...

  • Chip Level Technical Service Engineer

    5 days ago

    Thiruvananthapuram, Kerala, India Aleta Software Labs Private Limited Full time ₹ 1,20,000 - ₹ 18,00,000 per year

    Job descriptionThe Chip Level Technical Service Engineer is responsible for diagnosing, repairing, and maintaining electronic hardware at both system and chip level. This includes troubleshooting faults, replacing defective components, and ensuring reliable operation of equipment. The role involves on-site and in-house service, preventive maintenance, and...

  • Sales Executive

    1 week ago

    Thiruvananthapuram, Kerala, India Technical Hardwares Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Meet sales targets through effective field work* Report on market trends and customer needs* Maintain high standards of professionalism at all times* Manage showroom operations with efficiencyTravel allowanceHouse rent allowanceHealth insuranceEmployee Assistance Program (EAP)Employee state insuranceSales incentivesMobile bill...

  • Technical Assistant

    2 days ago

    Thiruvananthapuram, Kerala, India Safetek Fire Systems Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionSafetek Fire Systems is a prestigious wholesale trader and retailer known for providing high-quality fire safety products, including Fire Alarms, Fire Hose Boxes, Branch Pipes, Fire Hose Reels, and more. We are dedicated to delivering exceptional fire safety solutions to ensure the security and safety of our clients' premises.Role...

  • Technical Engineer

    2 weeks ago

    Thiruvananthapuram, Kerala, India SPECTRUM SOLAR POWER Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Technical EngineerLocation: TrivandramCompany: Spectrum Solar PowerAbout UsSpectrum Solar Power is a trusted leader in renewable energy solutions. We design and deliver efficient, high-quality solar power systems to businesses and homes, helping customers transition toward clean and sustainable energy.Key ResponsibilitiesDesign, plan, and...

  • Customer Relation Executive

    7 days ago

    Thiruvananthapuram, Kerala, India Maana Health Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Position Summary:We are seeking a motivated and skilled Customer Relations Executive to join our dynamic team. The ideal candidate will be responsible for managing customer interactions and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its customers, addressing inquiries, resolving issues, and promoting a...