Technical Customer Service Executive
4 days ago
Job Description *Technical Customer Service Executive* *Responsibilities* * Deliver exceptional customer support through multiple channels, including phone, email, and chat, ensuring accuracy and timeliness. * Resolve customer issues and inquiries efficiently while maintaining high satisfaction and service quality standards. * Maintain detailed and accurate documentation of customer interactions, issues, and resolutions. * Identify, troubleshoot, and resolve technical issues in collaboration with relevant teams. * Coordinate with cross-functional departments to ensure prompt issue resolution and continuous service improvement. * Analyze recurring issues to suggest process enhancements and preventive measures. * Adhere to company protocols, SLAs, and quality benchmarks in all customer interactions. * Stay updated on product knowledge, updates, and new features to provide informed assistance. *NOTE:* - Probation: Initial *2-month probation period*, followed by a full-time offer based on performance. - Compensation: *No stipend will be provided during probation*. Compensation will be offered at the end of the probationary period upon selection.
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Technical Customer Service Executive
5 days ago
Thiruvananthapuram, Kerala, India PartApp Full time ₹ 2,00,000 - ₹ 6,00,000 per year*Technical Customer Service Executive**Responsibilities** Deliver exceptional customer support through multiple channels, including phone, email, and chat, ensuring accuracy and timeliness.* Resolve customer issues and inquiries efficiently while maintaining high satisfaction and service quality standards.* Maintain detailed and accurate documentation of...
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Technical Customer Service Executive
1 week ago
Thiruvananthapuram, Kerala, India Instyart Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDeliver top-notch customer support via phone, email & chat.Collaborate with teams on product improvements and resolve technical issues.2-month probation; no stipend.Compensation offered post-probation upon selection.
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Customer Service Executive
1 day ago
Thiruvananthapuram, Kerala, India Dktargets Full time ₹ 3,01,20,000 - ₹ 3,45,60,000 per yearGreetingsCurrently we have few open positions for Service Executive at Trivandrum, Kollam, Kochi, Alappuzha, Kannur, Malappuram, Kozhikode, Aluva.Eligibility criteria :Candidate should have Minimum 2 years of experience in Customer Service/Data Processing\Data Entry.Required Qualification - BA, B.Com, B.Sc., BBA, BBM, BCA .Good communication and...
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Technical Customer Service Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Instyart Full time ₹ 2,00,000 - ₹ 12,00,000 per yearResponsibilities:Provide exceptional customer support via phone, email & chatCollaborate with cross-functional teams on product developmentManage technical issues through troubleshooting & resolutionTravel allowanceSales incentivesAnnual bonusPerformance bonusReferral bonusMaternity leavesPaternity leavesCareer break/sabbaticalCourse reimbursementsMilitary...
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Customer Service Executive
2 days ago
Thiruvananthapuram, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Customer Service Executive Job role - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Monitoring the work of individual representatives **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: -...
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[15h Left] Customer Service Assistant
2 weeks ago
Thiruvananthapuram / Trivandrum, India Mayoori Home Full timeJob Description Company Description Mayoori Home, established in 1984, is Kerala's trusted destination for furniture, home appliances, and electronics. With nearly 24 showrooms across the state, we offer a wide range of products to create functional, stylish, and affordable living and working spaces. Our strength lies in quality craftsmanship and variety,...
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Customer Service Executive
2 days ago
Thiruvananthapuram, India AISATS Full time**CUSTOMER SERVICE EXECUTIVE (S4) 2016/F/CHQ/HRD/0004/CS **JOB PURPOSE & SPECIFIC RESPONSIBILITIES: ** CSE - PAX shall be responsible for the successful management of shift in absence of Duty Officer. Desires to implement innovative procedures to support immediate business needs, train and shadow new employees (CSEs). Implement and maintain the processes...
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Area Service Manager
4 weeks ago
Thiruvananthapuram, Thiruvananthapuram / Trivandrum, India Ola Electric Full timeJob Description Job Title: Area Service Manager An exciting opportunity for fresh engineering graduates from premier institutes to begin their career journey with Ola Electric as an Area Service Manager . Key Roles & Responsibilitie s: Oversee after-sales service operations for Ola Electric's scooters and Roadster model motorbikes across multiple...
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Technical Service Engineer
7 days ago
Thiruvananthapuram, Kerala, India Aleta Software Labs Private Limited Full time ₹ 1,20,000 - ₹ 2,40,000 per yearJob descriptionThe Technical Service Engineer is responsible for diagnosing, repairing, and maintaining electronic hardware at both system and chip level. This includes troubleshooting faults, replacing defective components, and ensuring reliable operation of equipment. The role involves on-site and in-house service, preventive maintenance, and customer...
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Customer Success Executive
2 weeks ago
Thiruvananthapuram, India Connecting2Work HR Solutions Full timeWe are looking for a technically savvy customer success executive, proficient in multiple languages, who possesses a strong drive for customer service. Customer Success Executive Responsibilities: - Conduct onboarding and training processes. - Manage client portfolios. - Analyze customer data to improve customer experience. - Hold product demonstrations...