Technical Customer Service Executive
4 weeks ago
Job Description *Technical Customer Service Executive* *Responsibilities* * Deliver exceptional customer support through multiple channels, including phone, email, and chat, ensuring accuracy and timeliness. * Resolve customer issues and inquiries efficiently while maintaining high satisfaction and service quality standards. * Maintain detailed and accurate documentation of customer interactions, issues, and resolutions. * Identify, troubleshoot, and resolve technical issues in collaboration with relevant teams. * Coordinate with cross-functional departments to ensure prompt issue resolution and continuous service improvement. * Analyze recurring issues to suggest process enhancements and preventive measures. * Adhere to company protocols, SLAs, and quality benchmarks in all customer interactions. * Stay updated on product knowledge, updates, and new features to provide informed assistance. *NOTE:* - Probation: Initial *2-month probation period*, followed by a full-time offer based on performance. - Compensation: *No stipend will be provided during probation*. Compensation will be offered at the end of the probationary period upon selection.
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Technical Customer Service Executive
6 days ago
Thiruvananthapuram, Kerala, India PartApp Full time ₹ 2,00,000 - ₹ 6,00,000 per year*Technical Customer Service Executive**Responsibilities** Deliver exceptional customer support through multiple channels, including phone, email, and chat, ensuring accuracy and timeliness.* Resolve customer issues and inquiries efficiently while maintaining high satisfaction and service quality standards.* Maintain detailed and accurate documentation of...
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Technical Customer Service Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Instyart Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDeliver top-notch customer support via phone, email & chat.Collaborate with teams on product improvements and resolve technical issues.2-month probation; no stipend.Compensation offered post-probation upon selection.
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Customer Service Executive
2 days ago
Thiruvananthapuram, Kerala, India Dktargets Full time ₹ 3,01,20,000 - ₹ 3,45,60,000 per yearGreetingsCurrently we have few open positions for Service Executive at Trivandrum, Kollam, Kochi, Alappuzha, Kannur, Malappuram, Kozhikode, Aluva.Eligibility criteria :Candidate should have Minimum 2 years of experience in Customer Service/Data Processing\Data Entry.Required Qualification - BA, B.Com, B.Sc., BBA, BBM, BCA .Good communication and...
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Technical Customer Service Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Instyart Full time ₹ 2,00,000 - ₹ 12,00,000 per yearResponsibilities:Provide exceptional customer support via phone, email & chatCollaborate with cross-functional teams on product developmentManage technical issues through troubleshooting & resolutionTravel allowanceSales incentivesAnnual bonusPerformance bonusReferral bonusMaternity leavesPaternity leavesCareer break/sabbaticalCourse reimbursementsMilitary...
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Technical Services Manager
5 days ago
Thiruvananthapuram, India GenScript Full timeKey Responsibilities Area:Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution/innovation for regionalkey account and distributors to address customer needs and support joint business growthCreate strong and differentiated value to key account and distributors to safeguard our existing...
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Technical Service Engineer
1 week ago
Thiruvananthapuram, Kerala, India Aleta Software Labs Private Limited Full time ₹ 1,20,000 - ₹ 2,40,000 per yearJob descriptionThe Technical Service Engineer is responsible for diagnosing, repairing, and maintaining electronic hardware at both system and chip level. This includes troubleshooting faults, replacing defective components, and ensuring reliable operation of equipment. The role involves on-site and in-house service, preventive maintenance, and customer...
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Service Advisor
6 days ago
Thiruvananthapuram, Kerala, India Derik Tata Service Full time ₹ 4,00,000 - ₹ 8,00,000 per yearResponsibilities:* Coordinate with service team on repairs* Maintain customer database* Manage insurance renewals process* Ensure timely communication with customers
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Customer Success Executive
1 week ago
Thiruvananthapuram, India Connecting2Work HR Solutions Full timeWe are looking for a technically savvy customer success executive, proficient in multiple languages, who possesses a strong drive for customer service. Customer Success Executive Responsibilities: - Conduct onboarding and training processes. - Manage client portfolios. - Analyze customer data to improve customer experience. - Hold product demonstrations...
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Customer Service Executive
6 days ago
Thiruvananthapuram, India Bloombloom Dreambiz P Ltd Full timeResearch and respond to service inquiries via phone calls. - Proactively identify issues and recommend creative solutions that produce favorable outcomes for the client, the department, and the company. - Assist with escalated customer issues that may include investigation and recovery recommendations. - Navigate systems and tools to demonstrate business...
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CUSTOMER SERVICE EXECUTIVE
14 hours ago
Thiruvananthapuram, India JOBS n TA HR Services Full timea) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions. b) Ensure proper verification, checking, appraisal and melting of purchasing gold ornaments/bar/coin. c) Ensure proper documentation before purchasing and keep all the documents duly completed in all respect in safe custody, as per set...