Help Desk Technician

6 days ago

Bengaluru Karnataka, India Power Bridge Systems Full time

**About us**:
Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.

With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.

Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s.**Responsibilities**:

- Troubleshoot and resolve technical issues
- Document and track all support requests
- Escalate complex issues to senior technicians
- Deliver excellent customer service to clients

**Requirements**:

- Excellent customer service skills
- Diploma or Associate Degree in IT or related field
- Basic IT knowledge
- Good communication skills
- Problem-solving skills
- Patience
- Portuguese language (mandatory)

**Benefits**:

- Health insurance coverage for employees and their families.
- Retirement savings plan with employer matching contributions.
- Opportunities for professional development and advancement within the organization.

Industry

IT Services

Work Experience

Fresher

City

Bangalore North

State/Province

Karnataka

Country

India

Zip/Postal Code

560048

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