Help Desk Engineer

Responsibilities:* Lead help desk team, optimize processes* Ensure customer satisfaction through timely resolutions* Collaborate with IT departments on system improvements* Manage help desk operations, train staffFood allowance

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Information Technology Help Desk position located in Bengaluru. The Help Desk personnel will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Daily tasks include troubleshooting,...

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong...

Help DeskJob briefWe are looking for a Help Desk Executive to be responsible for greeting clients and visitors at our clients location. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. To be successful in this...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...

ResponsibilitiesVoice Support & Email technical Support to ensure closure as per ITIL Incident Management processFollow-up/ update ticket for every call to ensure timely closureCall ownership, drive to resolution and communication with customerPerform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer...

Title - Helpdesk Administrator Job DescriptionCheck Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services.You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions...

Position OverviewThe University Help Desk Associate provides frontline technical support to students, faculty, and staff, ensuring seamless operation of IT services. This role combines problem-solving expertise with exceptional customer service to resolve hardware, software, and network issues efficiently.TasksKey ResponsibilitiesTechnical Support: ...

Service Desk Engineer Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...

Immediate to 30 days Joiners OnlyLocation -BangaloreUS Time shiftMandatory: International Voice Support experience3 4 years experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the companys internal ticketing system.Troubleshoot common IT problems and have a thorough working...