University - Help Desk Associate
2 weeks ago
Position Overview
The University Help Desk Associate provides frontline technical support to students, faculty, and staff, ensuring seamless operation of IT services. This role combines problem-solving expertise with exceptional customer service to resolve hardware, software, and network issues efficiently.
Tasks
Key Responsibilities
Technical Support:
Troubleshoot and resolve issues related to operating systems (Windows/macOS), software (MS Office, LMS), network connectivity, and devices (laptops, mobile).User Assistance:
Manage password resets, account access, email/VPN setups, and multi-factor authentication via phone, email, chat, and in-person interactions.System Maintenance:
Install/configuring software/hardware, update documentation, and escalate complex issues to senior IT staff.AV/Event Support:
Set up audio-visual equipment for campus events and classrooms.Education:
Guide users on IT best practices and security protocols.Inventory Management:
Track and maintain hardware/loaner equipment inventory.
Requirements
Qualifications
Education:
High school diploma (required).
Associate's/Bachelor's in IT, Computer Science, or related field (preferred).
Soft Skills:
Strong communication, patience, and problem-solving abilities.
Ability to explain technical concepts to non-technical users.
-
IT Help Desk Executive
7 days ago
Bengaluru, Karnataka, India Blue Chip Computer Consultants Full time ₹ 4,00,000 - ₹ 6,00,000 per yearwe are looking for experienced IT Help Desk Executive who is good in communication, mail drafting, DNS , LAN and other related Skills.
-
Help Desk Operations Specialist
2 weeks ago
Bengaluru, Karnataka, India Kaseya Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong...
-
Help Desk Technician
1 day ago
Bengaluru, Karnataka, India Telestream Full time ₹ 9,00,000 - ₹ 12,00,000 per yearFor more than two decades, Telestream has been at the forefront of innovation in the digital video industry, pioneering file-based video transcoding and high-quality media exchange over IP networks. Telestream provides world-class live and on-demand digital video tools and workflow solutions that allow businesses and consumers to transform video on the...
-
Founders desk
5 days ago
Bengaluru, Karnataka, India RePut Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWe're Hiring | Founder's Desk Associate @ Location:Bengaluru (On-site)Experience:1–3 years | Full-timeAt, we're building the future of sustainability — helping brands achieve traceability, circularity, and zero carbon impact. Our founders are driving bold innovation at the intersection of AI, data, and climate tech — and we're looking for a...
-
Front Desk Associate
2 weeks ago
Bengaluru, Karnataka, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a highly skilled and experienced Front Desk Associate to join our team at Hilton. The ideal candidate should have 0-4 years of experience in the hospitality industry.Roles and ResponsibilityManage front desk operations, including handling guest inquiries and resolving issues.Provide exceptional customer service to ensure high levels of...
-
Front Desk Associate
1 week ago
Bengaluru, Karnataka, India Versatile SMShub (VeUp Technologies Pvt. Ltd.) Full time ₹ 3,00,000 - ₹ 3,60,000 per yearPosition OverviewThe Front Desk Associate is the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming environment, managing front-office operations, and ensuring smooth day-to-day administrative & HR support for sourcing candidates. Well versed in English & Tamil communication.Key...
-
Professor/ Associate Professor
1 week ago
Bengaluru, Karnataka, India GITAM UNIVERSITY Full time ₹ 1,80,000 - ₹ 40,00,000 per yearCollege Name: GITAM (Deemed to be University).College Profile:Founded in 1980, GITAM was inspired by the ideals of Mahatma Gandhi. With 12 schools across four campuses, wededicate ourselves to nurturing minds and spirits in a pursuit of educational enlightenment.Vision :GITAM will be an exceptional knowledge-driven institution advancing a culture of honesty...
-
Service Desk
1 week ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearService Desk - Technical Support Req ID: 334443 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk - Technical Support to join our team in Bangalore, Karnātaka...
-
Helpdesk Associate
1 day ago
Bengaluru, Karnataka, India NTT DATA North America Full time ₹ 6,00,000 - ₹ 12,00,000 per yearService Desk Associate - English India - Bengaluru, working from officeCompetitive Salary & Benefits Role Overview The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses,...
-
Senior Service Desk
1 week ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSenior Service Desk - Technical Support Req ID: 334441 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Service Desk - Technical Support to join our team in Bangalore,...