Help Desk Representative

2 days ago


Bengaluru Karnataka, India Bangalore Job Hub Full time

**Job Description - L1 Help Desk Specialist**

*Salary:* Up to ₹55,000 per month

*Location:* Kothanur hennur cross

*Shifts:* 24/7 rotational (including weekends, weekly off)

*Qualifications & Skills*
- *2-4 years* of experience in Help Desk/IT Support.
- Proficiency with *SQL* and *basic scripting/programming*.
- Understanding of *SaaS/software products* and APIs.
- Exposure to *ITIL 4 Foundation principles*.
- Strong analytical, troubleshooting, and *customer-first mindset*.
- Excellent verbal and written communication skills.
- Flexibility to work in *24/7 rotational shifts*.

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹55,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person


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