Information Technology Help Desk

4 weeks ago

Bengaluru, India Jnan Innovative IT Solutions Full time

Company Description

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Role Description

This is a full-time on-site role for an Information Technology Help Desk position located in Bengaluru. The Help Desk personnel will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Daily tasks include troubleshooting, resolving network issues, ensuring network security, and delivering excellent customer service.

Qualifications

  • Network Administration and Troubleshooting skills
  • Information Technology and Network Security knowledge
  • Customer Service skills
  • Excellent problem-solving and communication abilities
  • Ability to work well in a team environment
  • Previous experience in IT Help Desk support is a plus
  • Relevant certifications in IT or related field are beneficial

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