Helpdesk Support

We are looking for a dedicated and proactive Helpdesk Support to join our IT team. The role involves providing technical assistance, resolving IT-related issues, and ensuring smooth functioning of systems to support day-to-day business operations.

**Requirement** - IT Support Helpdesk - with 2-3 yrs of experience Must have experience in solving customer queries. Handling L1 queries. Resolving software issue Skills - Troubleshooting, outlook configuration, software installation **Experience** - 5 + Years **Qualification** - Any Graduate Pay: ₹15,000.00 - ₹16,000.00 per...

Position You will play a critical role in ensuring the smooth operation of hospital IT systems. You will be the first point of contact for IT-related issues, providing technical assistance to hospital staff, troubleshooting hardware and software problems, managing helpdesk tickets, and supporting critical healthcare applications. Your work will directly...

Position You will play a critical role in ensuring the smooth operation of hospital IT systems. You will be the first point of contact for IT-related issues, providing technical assistance to hospital staff, troubleshooting hardware and software problems, managing helpdesk tickets, and supporting critical healthcare applications. Your work will directly...

We are seeking a highly organized and customer-focused individual to join our IT Infra team as an IT Helpdesk Coordinator. As the IT Helpdesk Coordinator, you will be responsible for providing technical support and ensuring efficient resolution of IT-related issues for our organization. Your role will involve coordinating helpdesk activities, managing user...

**Position Overview**: The Helpdesk Executive will be responsible for managing helpdesk operations, ensuring seamless ticket resolution, and providing effective IT support services. This role requires expertise in helpdesk and service desk management, ticketing processes, ITSM tools, and effective communication. **Key Responsibilities**: - **Helpdesk and...

The IT Helpdesk Support will serve as the first point of contact for internal and external users seeking technical assistance. The role involves providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. This individual should possess excellent communication skills and be capable of working in...

**Key Responsibilities** - Act as the first point of contact for IT-related issues and service requests. - Assign calls/tickets to the appropriate support team members based on priority and expertise. - Monitor and track calls to ensure resolution within agreed SLAs. - Coordinate with internal IT teams and vendors to resolve incidents and service requests. -...

Key ResponsibilitiesAct as the first point of contact for IT-related issues and service requests.Assign calls/tickets to the appropriate support team members based on priority and expertise.Monitor and track calls to ensure resolution within agreed SLAs.Coordinate with internal IT teams and vendors to resolve incidents and service requests.Prepare and...

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai locationEducation: Graduation (Mandatory)Experience: 2 to 3 yearsExperience in handling multiple external customersKnowledge of SLA, chargeable calls, and incident managementExperience in any ticketing toolPreferred: ITIL CertifiedInterview Process:1st Round : HR (Virtual)2nd...