International Voice Process
23 hours ago
**Job Title**: International Voice Process Executive
**Company**: Calltawk Solutions LLC-FZ
**Location**: Salt Lake Sector 5, Kolkata, West Bengal
**Salary**: ₹15,000 - ₹25,000 per month (Based on experience)
**Job Type**: Full-time
Calltawk Solutions LLC-FZ is hiring experienced **International Voice Process Executives** for our Kolkata office. We are looking for energetic and skilled professionals with a proven background in handling international clients through voice support.
**Key Responsibilities**:
- Handle inbound and outbound calls for international clients professionally.
- Resolve customer queries and provide accurate information promptly.
- Maintain high levels of customer satisfaction through effective communication and problem-solving.
- Document call details and customer interactions in the CRM system.
- Meet individual and team targets related to call quality, resolution time, and client satisfaction.
- **Minimum 1-2 years of experience** in an international voice process role.
- Strong command over **English** (spoken and written) is mandatory.
- Prior experience in **international customer handling** is required.
- Ability to handle pressure and meet performance metrics.
- Good interpersonal skills and a customer-focused attitude.
- Must be based in Kolkata or willing to work from our **Salt Lake Sector 5** office.
**What We Offer**:
- Competitive salary ranging from ₹15,000 to ₹25,000 (based on experience).
- Opportunity to work with global clients in a professional environment.
- Performance-based incentives and career advancement.
- Supportive team and training programs to enhance skills.
Pay: ₹15,000.00 - ₹25,000.00 per month
**Experience**:
- International voice process: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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