Cro (Customer Relationship Officer)

7 days ago

Nagpur, India Vistaar Financial Services Pvt Ltd Full time

**Key Responsibilities**

**Managerial**

**Responsibilities**
- Identifying potential customers in the branch business zone and sourcing them under the assigned product.
- Managing the relationship with customers to generate business leads to achieve the business target numbers on monthly basis with good customer quality
- Ensure timely repayment from the customers sourced..
- Maintaining cordial relationship with colleagues and peers with team spirit in every action.
- Execution of task with complete integrity and transparency

**Functional**

**Responsibilities**
- Achieving the given target within time limits with the support of BM/CM/Ops
- Attending the leads, explaining about the products, procedure and benefits. Addressing all queries of customers.
- Initial scrutiny of business of the customers, ability to repay the loan, character and integrity of the customers.
- Collection of documents from customers, arranging meeting with higher officials, inspection of the property being offered as collateral and facilitating valuation of the property.
- Facilitating legal reports with empanelled advocates and customers.
- Co-ordination between customers and branch officials for sanction and documentation.
- Ensuring creation of mortgage wherever applicable on a timely basis and with proper verification and papers to be in order with respect to the legal opinion given by the empanelled advocate.
- Monitoring the portfolio regularly in order to contain any delinquency symptoms in the initial stage by meeting such clients with proactive measures.
- Sincere and dedicated effort to collect/ recover overdue amount from the respective clients on regular basis
- Taking any additional responsibility as and when it is required with focus on deliverables.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91 6353212150

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