Associate - Facilities & Administration New

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.
- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.

The **Associate -Facilities & Administration** is responsible for managing and coordinating administrative tasks to ensure smooth office operations. The role involves handling day-to-day office activities, maintaining records, managing correspondence, and supporting organizational needs.

**What you'll do**:

- **Office Management**
- Oversee the maintenance and organization of office facilities, supplies, and equipment.
- Ensure a clean, safe, and professional office environment.
- Coordinate office repairs and liaise with vendors or service providers.
- **Administrative Support**
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Prepare reports, presentations, and other documents as required.
- **Record Keeping**
- Maintain and update administrative records, databases, and filing systems.
- Ensure proper documentation and compliance with company policies.
- **Event Coordination**
- Assist in organizing company events, meetings, and workshops.
- Handle logistics for training sessions or employee engagement activities.
- **Vendor and Inventory Management**
- Monitor and manage inventory of office supplies and reorder as necessary.
- Liaise with suppliers to negotiate contracts and maintain relationships.
- **Compliance and Policy Adherence**
- Ensure adherence to company policies, procedures, and standards.
- Assist with audits and compliance-related documentation.
- **Team Collaboration**
- Provide administrative support to various departments as required.
- Coordinate with internal teams for smooth workflow.

**What you'll bring**:

- **Education**: Bachelor's degree in Business Administration, Office Management, or a related field.
- **Experience**: 1-3 years of administrative or office management experience preferred.
- **Skills**:
- Strong organizational and multitasking abilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication and interpersonal skills.
- Attention to detail and problem-solving capabilities.
- Ability to work independently and as part of a team.

**Key Attributes**
- Proactive and resourceful in handling tasks.
- Professional demeanor and confidentiality.
- Ability to manage time effectively and prioritize tasks.

**Life at Ocrolus**

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

**Our culture is grounded in four core values**:
**Empathy -**Understand and serve with compassion
**Curiosity -**Explore new ideas and question the status quo
**Humility -**Listen, be grounded, and remain open-minded
**Ownership -**Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.