Customer Support
2 weeks ago
**Job Title**: Customer Support
**Experience**: 0-3 Years
**Location**: Sonipat, Haryana
**Company**: Manohar Filaments
**About Us**:
Manohar Filaments is a leading manufacturer and exporter in the packaging and têxtile sector, committed to delivering innovative and quality solutions to our global clientele. We value teamwork, professionalism, and customer satisfaction.
**Key Responsibilities**:
- Provide accurate product and order information
- Resolve customer issues and complaints with a problem-solving approach
- Coordinate with internal departments (sales, production, logistics) to ensure customer satisfaction
- Maintain customer records and prepare regular reports
- Ensure timely follow-ups and feedback collection
**Requirements**:
- 0-3 years of experience in customer service or support
- Excellent verbal and written communication skills in English and Hindi
- Confident, courteous, and positive attitude
- Ability to multitask and work under pressure
- Basic knowledge of MS Office (Excel, Word, Outlook)
- Bachelor’s degree preferred but not mandatory
**What We Offer**:
- A supportive and collaborative work environment
- Opportunities for learning and career growth
- Competitive salary based on experience
- Exposure to industry best practices in customer relations
**Job Type**: Full-time
**Location**: On-site, Sonipat, Haryana
**Job Types**: Full-time, Permanent
Pay: Up to ₹28,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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