Customer Support

4 days ago

Sonipat, India Manohar Filaments Pvt Ltd Full time

**Job Title**: Customer Support
**Experience**: 0-3 Years
**Location**: Sonipat, Haryana
**Company**: Manohar Filaments

**About Us**:
Manohar Filaments is a leading manufacturer and exporter in the packaging and têxtile sector, committed to delivering innovative and quality solutions to our global clientele. We value teamwork, professionalism, and customer satisfaction.

**Key Responsibilities**:

- Provide accurate product and order information
- Resolve customer issues and complaints with a problem-solving approach
- Coordinate with internal departments (sales, production, logistics) to ensure customer satisfaction
- Maintain customer records and prepare regular reports
- Ensure timely follow-ups and feedback collection

**Requirements**:

- 0-3 years of experience in customer service or support
- Excellent verbal and written communication skills in English and Hindi
- Confident, courteous, and positive attitude
- Ability to multitask and work under pressure
- Basic knowledge of MS Office (Excel, Word, Outlook)
- Bachelor’s degree preferred but not mandatory

**What We Offer**:

- A supportive and collaborative work environment
- Opportunities for learning and career growth
- Competitive salary based on experience
- Exposure to industry best practices in customer relations

**Job Type**: Full-time
**Location**: On-site, Sonipat, Haryana

**Job Types**: Full-time, Permanent

Pay: Up to ₹28,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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