Customer Support Executive

2 weeks ago

Sonipat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

Location: Sonipat

Job Overview:
Key Responsibilities:
Conduct outbound cold calls to potential leads and prospects.

Introduce and explain company services/products to clients in a clear and engaging manner.

Build rapport with clients, understand their requirements, and provide appropriate counselling/ solutions.

Maintain regular follow-ups with interested clients to nurture relationships and move them through the sales funnel.

Handle client queries, objections, and concerns professionally.

Work closely with the sales/closing team to ensure successful deal conversions.

Maintain records of calls, interactions, and client details in the CRM system.

Achieve daily/weekly/monthly targets for calls, follow-ups, and conversions.

Key Skills & Competencies:
Excellent communication and interpersonal skills.

Confidence in cold calling and handling client conversations.

Strong persuasive and negotiation abilities.

Active listening and problem-solving mindset.

Ability to work under targets and deadlines.

Basic computer and CRM knowledge.

Positive attitude, patience, and resilience.

Qualifications:
Minimum qualification: 12th Pass / Graduate in any stream.

Prior experience in telecalling, counseling, or sales is preferred.

Freshers with strong communication skills are encouraged to apply.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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