Hotel Operation Executive

4 days ago

Kolkata, India All Silks Designers Pvt Ltd Full time

Hotel Operations Manager Job Description is to ensure quality standards throughout the hotel and provide an excellent experience for the guests. This role is responsible for overseeing accommodation, food and beverage, reception, conference and banqueting as well as the spa. The role is key for maximizing guest satisfaction and for the strategic development of the property. This is a leadership role that requires people management skills, excellent attention to detail and ability to execute and follow through on projects.
- Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas.
- Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
- Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
- Work alongside all HODs to ensure the smooth running of the day-to-day operations.
- Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
- Deputise for the General Manager in his absence and at various meetings & events.
- Be responsible for maximising profit through the consistent delivery of the highest standard of service.
- Ensure consistent implementation and review of SOPs throughout all Departments.
- Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
- Monitor the hotel functions book and familiarise yourself with all updates & amendments.
- Liaise daily with the GM and M&E Manager to forecast Hotel business on a weekly basis and plan accordingly.
- Maximise financial opportunities and achieve pro-active up-selling environment throughout the hotel.
- Carry out Duty Management shifts as required.
- Conduct regular fire walks and Health & Safety audits.
- Promote a positive employee relations culture through effective communication and regular team meetings.
- Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
- Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

**Job Types**: Full-time, Regular / Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 9836021888

  • Hotel House Keeping Incharge

    11 hours ago

    Kolkata, West Bengal, India Hotel Sawood International Full time

    We are looking for a Hotel Housekeeper (Male only) to lead our team of room attendants, supervisor and ensure we provide excellent guest service at our hotel. Will report to The General Manager. His responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful...

  • Hotel Sales Executive

    12 hours ago

    Kolkata, West Bengal, India Prime Services Private Limited Full time

    **Key Responsibilities**: - Develop and execute sales strategies to promote hotel services within the 3/4-star category. - Maintain strong relationships with Travel Agents (TA) and Tour Operators (TO) across India. - Achieve and exceed sales targets for hotel bookings and events. - Conduct sales presentations and site visits for clients and partners. -...

  • Hotel Operations Coordinator

    2 days ago

    Kolkata, West Bengal, India beBeeHospitality Full time ₹ 8,00,000 - ₹ 12,00,000

    Key Room Management RoleA pivotal position in hotel operations, the Room Manager, oversees room inventory and optimizes room flow through coordination with departments. This ensures timely and efficient room assignments, guest requests are handled professionally, out-of-order rooms are managed promptly, and group check-ins receive adequate support.Core...

  • Hotel Projects Architect

    5 hours ago

    Kolkata, West Bengal, India AmbujaNeotia Group Full time

    Key Responsibilities: Lead architectural planning and design for 5-star hospitality projects. Coordinate closely with hotel brands to ensure compliance with their design and operational guidelines. Provide detailed inputs on interior architecture, space planning, and FF&E layouts. Collaborate with internal teams, consultants, and project management to drive...

  • Travel Operations Executive

    8 hours ago

    Kolkata, West Bengal, India Travelxp Full time

    Job Title: Travel Operations Executive (Holiday Operations Executive)Location: MumbaiCTC: 4.2 - 4.8 LPAExp: 2-3 years Shit: 5 Days (Morning), Rotational ShiftTravelxp India Private Limited is an affiliate company Celebrities Management which owns & operates Travelxp TV the world's leading travel channel. Travelxp.com is an OTA dealing with HNI customers and...

  • Hotel Reservation Executive

    4 days ago

    Rajarhat, Kolkata, West Bengal, India Goroomgo Pvt. Ltd. Full time

    **Job Title**:Hotel Reservation Executive **Location**:Kolkata, New Town **Job Type**:Full-time **About Us**: GoRoomGo is a leading online travel booking brand providing a range of choices for the best hotels at the most affordable prices. Our core value differentiator is the most trusted user experience, be it in terms of quickest search and booking,...

  • Hotel Operations Coordinator

    4 days ago

    Kolkata, West Bengal, India beBeeBillingEngineer Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a highly skilled Billing Engineer to join our team in Kolkata. The successful candidate will be responsible for preparing, reviewing, and certifying contractor bills and verifying Joint Measurement Records (JMR).They will also estimate quantities and prepare Bills of Quantities (BOQs) using AutoCAD and other tools. Furthermore, they will...

  • Hotel Receptionist

    3 days ago

    Kolkata, India SAMOTEL Full time

    As a Hotel Receptionist, your primary responsibility is to ensure the smooth and efficient operation of the hotel's front desk and reception area. You will be the first point of contact for guests, and your main goal is to provide outstanding customer service and create a positive and welcoming atmosphere. Key Responsibilities: 1.Guest Services: Greet...

  • Hotel Billing Specialist

    2 hours ago

    Kolkata, West Bengal, India beBeeBilling Full time

    Job Opportunity: Hotel Billing SpecialistWe seek an experienced and skilled professional to lead our hotel billing initiatives. As a key member of our projects department, you will play a crucial role in ensuring timely and accurate billing for our hotel projects.Prepare and review contractor bills, verifying Joint Measurement Records (JMR) and ensuring...

  • Dtp Operator

    4 days ago

    Kolkata, India subhas Bose Institute of Hotel Management Full time

    Reqd. Exp DTP Operator For Subhas Bose Institute of Hotel Management. Mob: 9831100773/9830012536 **Salary**: ₹8,869.50 - ₹22,274.49 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kolkata - 7, West Bengal: Reliably commute or planning to relocate before starting work...