Customer Support Associate

2 weeks ago

HSR Layout Bengaluru Karnataka, India Bhanzu (Exploring Infinites) Full time

**About Us**:
Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math.

**Roles and Responsibilities**:
1. Act as a single point of contact and be the face of Bhanzu support for the customers.
3. Proactive outbound calling to build rapport with the customers.
4. Identify customers’ needs and requirements and propose suitable solutions quickly and
efficiently by coordination with cross-functional teams.
5. Follow-up with customers to ensure their issues are resolved.
6. Build and maintain long-lasting relationships with existing customers.
7. Maintain a deep knowledge of company products and services.

**Requirements**:
1. Degree in management, marketing, communication, or a similar field.
2. Experience as a relationship manager, in customer service, or a similar role.
3. Proficiency in Microsoft Office, CRM software and use of ticketing systems.
4. Excellent written, verbal skills and interpersonal skills.
5. Good conflict resolution and problem-solving skills.
6. Ability to multi-task and display patience when handling tough cases.

Note:
1) Immediate joiners required
2) It's Individual contribution role

Schedule:

- Rotational

Application Question(s):

- Are you comfortable working 6 days inc sat and sun?
- what is your current ctc?
- We must fill this position urgently. Can you start immediately?
- Do you have a laptop ?
- What is your level of proficiency in English?

**Education**:

- Bachelor's (preferred)

**Location**:

- HSR Layout, Bengaluru, Karnataka (required)

Work Location: HSR Layout, Bangalore

Pay: Up to ₹450,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Application Question(s):

- Will you be able to join immediately
- Do you have a laptop for official purpose?
- How many years of Ed-Tech Experience do you Carry?
- Are you comfortable working 6 days in a week (inc. Sat & Sun) ?
- What is your level of proficiency in English?
- Are you comfortabel working in office (HSR Layout, Bangalore) ?
- Are you comfortable working in rotational shifts?

Work Location: In person

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

  • Customer Support Associate

    3 days ago

    HSR Layout, Bengaluru, Karnataka, India Paisa wapas Full time

    Paisa Wapas is hiring for a Customer Support Associate Location: HSR Layout, Bengaluru Experience: 1-2 years **Responsibilities and Duties** - Help in improving processes to optimise the better customer experience. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution...

  • Customer Support Associate

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

    **URGENT HIRING FOR - CUSTOMER SUPPORT ASSOCIATE** **Preferred immediate joiner** **contact no. - 7415074707** **Location - Bangalore** **Experience - 1 - 5 years in real estate or hospitality** **CTC - Upto 4.5 LPA** **Responsibilities** - 1) Strong written and verbal communication skills. 3) Address and resolve complaints and issues in a timely and...

  • Customer Support Associate

    3 days ago

    HSR Layout, Bengaluru, Karnataka, India Ionage.in Full time

    **About Ionage**: Ionage is at the forefront of accelerating electric vehicle (EV) adoption by offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a universal wallet to give EV owners a frictionless charging experience. We also offer robust APIs and SDKs to enterprises in the EV charging ecosystem or planning to be a...

  • Customer Support Associate

    5 days ago

    HSR Layout, Bengaluru, Karnataka, India PinnacleU HR Full time

    **What You'll Do** - Engage with **e-commerce business owners from over 50+ countries**, understand their workflows, and help them onboard and adopt our product smoothly. - Identify and log **technical bugs, product issues, or feature requests** — and route them accurately to internal teams. - Watch user session videos to pinpoint **roadblocks in...

  • Customer Support Associate

    2 days ago

    HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Role-Customer Support Location-HSR Layout languages - English+Malayalam+Tamil / English+ Hindi **contact-9364897947** Salary-13000-15000 Experience-Freshers only **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift - Morning shift - Weekend availability **Language**: - English (required) -...

  • Customer Support Associate

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Bhanzu (Exploring Infinites) Full time

    **About Us**: Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math. **About the Role**: - Act as a...

  • Customer Support Associate

    7 days ago

    HSR Layout, Bengaluru, Karnataka, India Exploring Infinites Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About Us:Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM fields among learners from across the world. Bhanzu is bridging the gap between dreams and competence enabling students to realize their full potential and introduce them to science, coding and AI, through the lens of math.Job DescriptionRoles and...

  • Customer Support Associate

    3 days ago

    HSR Layout, Bengaluru, Karnataka, India PagarBook Full time

    **About Company**: About us - PagarBook is free employee management, work & salary management app, where you can manage all your staff and employees’ attendance, record the work done by your staff or employees and their salary. Payments, advances, and earlysalaries can also be recorded and managed in this app. Use Pagar Book for free as awork management...

  • Customer Support Associate-( Hindi )

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India PagarBook Full time ₹ 20,00,000 - ₹ 35,00,000 per year

    About Company:About us- PagarBook is free employee management, work & salary management app, where you can manage all your staff and employees' attendance, record the work done by your staff or employees and their salary. Payments, advances, and earlysalaries can also be recorded and managed in this app. Use Pagar Book for free as awork management system or...