Custom House Agent

5 days ago


Madhapur Hyderabad Telangana, India Arthashastra Intelligence Databases Pvt Ltd Full time

Arthashastra Intelligence Databases Pvt. Ltd is a Trade and Market Intelligence company. We specialize in Data products, Dashboards, and consulting in this domain. Our vision is to revolutionize the way all businesses search, visualize and analyze data to make decisions for your business. For India's data intelligence needs Arthashastra Intelligence will be the one to rely upon.

Key Responsibilities:
1. Vendor Management:
Research, evaluate, and liaise with vendors (Customs House Agents/Forwarders).

Compare and evaluate offers from vendors, negotiating contract terms and pricing.

Develop alternate sources for vendors and negotiate favorable terms.

Provide KYC details to vendors and maintain updated vendor records.

2. Documentation and Compliance:

- Preparing and submitting shipping documents:

- Ensuring compliance with international trade regulations:

- Calculating and managing duties and taxes:
Ensure proper documentation for audit compliance.

Submit documents for obtaining AEO certificate at Customs.

3. Shipment Tracking and Coordination:
Track shipments and ensure timely delivery.

Coordinate with warehouse staff for proper packaging and documentation.

Arrange for technical write-ups, MSDS, and other necessary documents.

4. Customer Service and Communication:

- Providing excellent customer service:

- Communicating with clients, suppliers, and carriers: Ensuring smooth communication and coordination throughout the shipping process.
- Acting as a liaison between clients and customs authorities: Facilitating the customs clearance process and resolving any disputes.

5. Insurance and Warranty Management:
Submit material movement reports to insurance office and handle insurance claims.

Raise warranty and shipping discrepancy reports, coordinating with freight forwarders and clearing agents.

6. Audit Support:
Participate in audits and provide necessary details and clarifications to auditors (Cost Auditor/Statutory Auditor).

Qualifications and Skills:
Proven experience as an EXIM Manager or similar role, with a strong understanding of import/export regulations and documentation.

Excellent negotiation and vendor management skills.

Proficiency in ERP systems and MS Office Suite.

Strong analytical and problem-solving abilities.

Excellent communication and interpersonal skills.

Ability to work under pressure and meet tight deadlines.

Certification in Export-Import Management would be a plus.

**Job Types**: Full-time, Permanent

Pay: ₹24,690.63 - ₹52,083.66 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Compensation Package:

- Commission pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Application Deadline: 07/04/2024
Expected Start Date: 20/06/2025



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