Customer Relationship Executive

6 days ago


Guindy Chennai Tamil Nadu, India Matrimony.com Full time

Any Degree

Minimum 1 Year Experience in Telesales/Telemarketing

Salary - 18K NTH to 20K NTH + Incentives

Group Medical Insurance & Life Insurance

Day Shift

The job of a **Premium Service Specialist** is to reach out to such high profile and premium customers over phone, understand their needs, explain them the product & features and deliver value to the customers.

**Key Responsibilities**

1. Responsible for making outbound calls and regular follow up on leads assigned

2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

3. Take individual and collective revenue targets and strive to achieve the revenue targets

4. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

5. Explaining the product features in detail and how to use the packages.

6. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

**Salary**: ₹18,000.50 - ₹20,000.96 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Guindy, Chennai - 600032, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Telemarketing/Telesales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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