Customer Success Executive

1 week ago

Pune, India Clodura.AI Full time

**Customer Success Executive**

Clodura.AI is the most comprehensive lead generation platform. Our platform helps sales

professionals find decision-makers, gather actionable sales intelligence, automate outreach

campaigns, and create a 10X sales pipeline. Our best-in-class technology with unrivalled data

coverage, accuracy, and depth of contact helps SDRs in achieving their revenue targets.

**Key Responsibilities**:

- Drive the onboarding of customers and ensure methods to measure success.
- Drive optimization of the onboarding process to help customers onboard smoothly and

quickly
- Develop an intimate understanding of your customers’ businesses
- Develop a network of champions within each account through education, coaching, and

strong influencing skills
- Represent to our customers as a trusted advisor, advocate and marketing thought
- Collaborate with customers to develop, launch, and manage marketing campaigns

focused on engagement and revenue goals
- Be an expert on trends and best practices for digital marketing and analytics
- Enlighten our customers with insights gleaned from their own data and industry trends
- Ensure customers get maximum value from Clodura’s Platform by leveraging full platform

functionality
- Liaison between your customers and all the internal teams
- Handle customer concerns with confidence, putting them at ease

**Key Requirements**:

- Graduation
- B.E (Computer Science)/ B.E(Information Technology)/ B.Sc (IT)
- Post-Graduation
- MBA - Marketing, PGDM,
- 2+ years of experience as a Customer Success Manager or Account Manager
- Strong technical aptitude. Can confidently project manage a technical project with many

moving pieces

**Key Competencies**:

- Functional/ technical: Business process understanding, Customer-centric approach,
- Behavioural/ Leadership: Problem solving, teamwork and collaboration, Communication

**Why join us?**
- Be a part of a growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about not just revenues you will bring but also customer satisfaction

with what we together as a company can deliver

Salary as industry standards and what you bring to the table

**Salary**: ₹240,000.00 - ₹360,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary range?

**Experience**:

- Customer success (required)

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