Chat Support Executive

1 day ago


Kollam, India LivePro Customer Service Pvt. Ltd. Full time

LIVE PRO CUSTOMER SERVICE PRIVATE LIMITED

We are seeking energetic and enthusiastic business executives to join our amazing team You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided.

Attractive Salary package, perks, performance-wise bonus package, friendly office atmosphere to work with, free training sections.

The interview will be taken from Canadian office, will you be able to pass his English valuation (Writing and speaking) - Do not waste your time and ours if you are not fluent in English.

Responsibilities: Handle incoming customer support and inquiries. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Provide accurate information to customers. Update documents and records based on customer interactions. Build a rapport with customers. Must follow the rules and regulations of the company policies.

**Job Types**: Full-time, Permanent.

Junior: 1 year of experience in Voice or Non-Voice customer support, Fresher can also apply.

Schedule: 8-hour shift excluding break time. Weekly 5 working days. Rotational Shift Ability to reliably commute or willing to relocate before the work start date.

Job Location: Technopark Kollam

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Evening shift
- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kollam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

Work Location: In person


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