Travel Coordinator

9 hours ago

Edapally Kochi Kerala, India Story Box Ventures Pvt. Ltd. Full time

An emerging travel company looking for **Travel Coordinator** with following qualities:
**Responsibilities**:

- Assist clients in finding the best international and domestic travel deals tailored to their needs.
- Manage reservations, transfers, changes, and cancellations, and provide alternative travel options.
- Book air travel, rail tickets, hotel accommodations, and car rentals.
- Adhere to service level agreements (SLAs) and monitor global distribution system (GDS) queues to maintain quality.
- Stay informed about airline regulations, industry trends, and current affairs.
- Support interoffice departments in fulfilling client requirements, including Management Information Systems (MIS) tasks.
- Assist the finance team in recovering debts from clients.
- Plan and organize tours and travel itineraries for groups or individuals.
- Coordinate logistics such as transportation, accommodations, and activities.
- Liaise with travel agencies, tour operators, and service providers to secure bookings and services.
- Provide customers with detailed travel information, including destinations, schedules, and costs.
- Handle customer inquiries and resolve any issues or changes to the travel plans.
- Ensure all travel arrangements comply with regulations and company policies.
- Prepare and distribute travel documents such as tickets, itineraries, and vouchers.
- Monitor tour operations to ensure they run smoothly and address any problems that arise.
- Collect and analyze customer feedback to improve tour services.
- Support marketing efforts by promoting tours and travel packages.

**Educational Qualifications**:

- Graduate with IATA Certification.
- Graduate with Travel And Tourism Diploma or Any Other Related Course.

**Experience**:

- Proficient in CRS systems, particularly Amadeus
- Solid understanding of the travel industry, including visa and passport norms
- Excellent communication skills
- 1-5 years of experience in both international and domestic travel/ticketing
- Strong knowledge of international fares, routings, and visa processing

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

Application Deadline: 12/10/2024

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