Executive - Sales Support

2 days ago

Ulsoor Bengaluru Karnataka, India Sika Interplant Systems Full time

**Job description**

**About the Role**

A Sales Support role plays a crucial part in assisting the sales team and ensuring the smooth functioning of the sales process.

The Sales Support role acts as a vital link between sales engineers and customers, contributing to the efficiency and effectiveness of the sales process through administrative support and customer service.

**Job Location**: Ulsoor, Bangalore

**Responsibilities**:
1. **Customer Assistance**: Provide support to customers by addressing inquiries, resolving issues, and offering product/service information.

2. **Sales Team Support**: Assist the sales team with administrative tasks, including preparing sales proposals, presentations, and sales contracts.

3. **Order Processing**: Manage and process sales orders, ensuring accuracy and timely delivery of products or services.

4. **Logistics**: Taking care of domestic and international transportation including finalizing freight forwarders, insurance, coordinating custom clearance.

5. **CRM Maintenance**: Maintain and update customer records, interactions, and sales activities in the Customer Relationship Management (CRM) system.

6. **Documentation and Reporting**: Prepare sales reports, forecasts, and documentation to track sales metrics, trends, and performance.

7. **Coordination**: Act as a bridge between different teams such as marketing, products team, sales team & finance team to ensure smooth communication and coordination.

**Skills / Qualification Required**:

- Fresher/ Any Graduate
- Organizational Skills
- Communication Skills:

- Detail-Oriented:

- Technical Proficiency
- Customer-Centric Approach
- Adaptability
- Team Player

**Role**:Sales Support & Operations - Other**Industry Type**:Defence & Aerospace**Department**:Sales & Business Development**Employment Type**:Full Time, Permanent**Role Category**:Sales Support & OperationsEducation**UG**:Diploma in Any Specialization, B.Tech/B.E. in Any Specialization, Any Graduate

**Job Types**: Full-time, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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