Customer Support Representative

6 days ago

Warangal, India Roadjets commute private limited Full time

**Key Responsibilities**:

- Handle customer inquiries and provide accurate information regarding products/services.
- Resolve customer issues and complaints promptly and effectively.
- Maintain a high level of customer satisfaction through exceptional service.
- Document and track customer interactions and issues using our internal systems.
- Communicate clearly and effectively with customers in both Telugu and English.
- Adhere to company policies and procedures.

**Requirements**:

- Proficiency in Telugu and English (both written and spoken).
- Strong communication and interpersonal skills.
- Ability to work committedly for 10 hours a day.
- Flexibility to work without holidays.
- Previous experience in customer support or a related field is preferred but not mandatory.
- Basic computer skills and familiarity with customer service software is a plus.

**Benefits**:

- Competitive salary ranging from ₹15,000 to ₹20,000 per month, depending on the perks.
- Opportunity to work in a dynamic and growing company.
- Continuous training and development.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Warangal, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

Expected Start Date: 04/10/2024

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