Customer Service Representative

Job Summary: We are looking for dynamic and customer-focused Customer Support Representatives (CSR) to join our call center team at Infologia Technologies. As a CSR, you will play a key role in delivering exceptional service, qualifying customers based on specific requirements, and ensuring a high level of satisfaction. This role requires excellent...

Urgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Chennai, Tamil Nadu Qualification: Any Graduate Experience: 1 - 2 Years Of Experience **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments (exports & imports) -...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...

Customer Service Representative (CSR) is responsible for providing customer support, resolving issues, and answering inquiries to ensure customer satisfaction and loyalty, according to Indeed. CSRs act as a liaison between the company and its customers, handling a variety of tasks to maintain a positive customer experience **Job Types**: Full-time,...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

Job Summary: Key Responsibilities: Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines. Problem Solving: Communicate with customer to qualify as per client’s requirement and transfer call to the second level associate. Documentation: Maintain detailed logs of interactions and document any...

Timing : _**Night Shift - US time zone **_ **Requirements**: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...

Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability...

Call Centre Representative HIRING REQUIREMENTS Graduated high school, but a bachelor's degree in commerce or related fields is preferred. Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience. Good knowledge of CRM practices and systems. Customer-oriented attitude with...

Job Summary: Key Responsibilities: Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines. Problem Solving: Communicate with customer to qualify as per client’s requirement and making effective sales. Documentation: Maintain detailed logs of interactions and document any actions taken. Key...