Customer Service Representative
2 days ago
✨ Looking for Your Next Career Move? Join HCL’s Email Back Office Team Senior Customer Service Representative – Email Back Office📍 Location: Chennai (WFH / Hybrid) 🕒 Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday) 🎓 Education: Graduate / Postgraduate✅ Apply Now 📧 Send your resume to: shine.albert@hcltech.comAbout the RoleHCL is hiring Senior Customer Service Representatives for our Email Back Office team. This role is ideal for professionals with strong analytical and communication skills who can deliver exceptional customer experiences in a fast-paced environment.Key ResponsibilitiesReview and analyze customer issues using internal tools and templates.Respond to customer queries via email with clear, accurate, and professional communication.Document issues, update customer records, and categorize cases appropriately.Handle store-based, employee-based, and digital coupon-related concerns.Ensure timely follow-up and resolution to maintain a positive customer experience.Learn and adapt quickly to new processes and methods of resolution.Required Skills & QualificationsMinimum 1 year of work experience, preferably in a USA-based environment.Strong English written and verbal communication skills.Excellent analytical and problem-solving abilities.Attention to detail and ability to work independently.Why Join HCL?Opportunity to work with a global leader in IT services.Flexible work mode: Work From Home / Hybrid.Growth-oriented environment with continuous learning.
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Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India Kenfill Techno Solutions Full timeTiming : _**Night Shift - US time zone **_ **Requirements**: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...
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Customer Service Representative
1 week ago
Perungudi, Chennai, Tamil Nadu, India TECH SOFTCLOUD IT SOLUTIONS PRIVATE LIMITED Full timeCall Centre Representative HIRING REQUIREMENTS Graduated high school, but a bachelor's degree in commerce or related fields is preferred. Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience. Good knowledge of CRM practices and systems. Customer-oriented attitude with...
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Customer Service Representative
3 days ago
Perungudi, Chennai, Tamil Nadu, India Ghost Research Solutions Full time**Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced and Freshers are welcomed!** **Job Types**: Full-time, Regular / Permanent **Salary**:...
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Customer Service Representative
2 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full time**The**Opportunity**: Avantor is looking for a Customer Service Representative for the UK Admin team. It's an intermediate-level position. The associate is responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service...
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Customer Service Representative
2 weeks ago
Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full timeHoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...
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Customer Service Representative
3 days ago
Perungalathur, Chennai, Tamil Nadu, India Snow Planners And Builders Full time**We are hiring!!!** **Process: Customer support representative** **Location: Perungalathur, Chennai** **Experience: 6months to 1 year of International BPO Experience** **Qualification: 12+Diploma / Graduate** **Salary: Upto 4LPA Negotiable** **Shift: Rotational shift and Rotational week off** **Roles and Responsibilities**: - a. Answer phone to respond any...
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Customer Service Representative
2 weeks ago
Chennai G.P.O, Chennai, Tamil Nadu, India MEDLEARN VISION HEALTH CARE SOLUTIONS PVT LTD Full timeA Customer Service Representative (CSR) serves as the primary point of contact for customers, helping to resolve queries, handle complaints, process orders, and provide accurate information about products or services. Core Responsibilities - Process orders, modifications, returns, and account updates efficiently. - Troubleshoot and resolve problems, or...
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Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India TRE-CRED SOLUTIONS PRIVATE LIMITED Full time**Urgent Hiring: Customer service representative (Backend Operations - Loans & Credit Cards)** **Locations**: Chennai, Tamil Nadu **Job Type**: Work From Home **Company**: Fintm Solutions Pvt. Ltd. **Product Line**: Secured Loans | Unsecured Loans | Credit Cards Are you skilled at handling backend operations in the banking sector? **Fintm Solutions Pvt....
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Customer Service Representative
7 days ago
T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time**Job Summary**: MrMed is looking for "Customer Service Representative" to assist its customers for order support over telephone/ chat channels. As a Customer Service Representative, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s...
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Customer Service Representative
2 weeks ago
Chennai G.P.O, Chennai, Tamil Nadu, India MEDLEARN VISION HEALTH CARE SOLUTIONS PVT LTD Full time ₹ 2,40,000 - ₹ 9,60,000 per yearA Customer Service Representative (CSR) serves as the primary point of contact for customers, helping to resolve queries, handle complaints, process orders, and provide accurate information about products or services.Core ResponsibilitiesRespond to customer inquiries across multiple channels (phone, email, chat) and provide prompt, accurate support.Process...