Customer Service Representative

2 days ago

Chromepet Chennai Tamil Nadu, India Infologia Technologies Full time

Job Summary:
Key Responsibilities:
Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.

Problem Solving: Communicate with customer to qualify as per client’s requirement and making effective sales.

Documentation: Maintain detailed logs of interactions and document any actions taken.

Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including Call Handling Time, Sales, and Customer Satisfaction.

**Required Skills**:
Communication: Excellent verbal and written communication skills in English.

Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.

Problem-Solving: Ability to understand customer requirement effectively and efficiently.

Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.

Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.

Sales : Efficient enough in making Inbound and Outbound Sales.

Transportation : Able to commute on your own.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month (Take Home) + Incentives

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Total Work: 1 year (preferred)
- Sales : 1 year (preferred)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Wiling to Commute to work on your own?
- As this is for USA Voice sales Campaign, Do you have fluency in English?
- Willing to Join Immediately

Work Location: In person

  • Customer Service Representative

    5 days ago

    Chromepet, Chennai, Tamil Nadu, India BESTTECH HOME STORE PTE LTD Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Handle incoming inquiries and outbound follow-ups for aircon installation and servicingCommunicate with Singapore-based customers in fluent English and Tamil/Malay (if required)Prepare and send quotations over WhatsApp and emailCoordinate with the installation team and update customers on timelinesMaintain customer database and follow-up schedulesBuild...

  • Customer Service Representative

    2 days ago

    Chromepet, Chennai, Tamil Nadu, India Infologia Technologies Full time

    Job Summary: Key Responsibilities: Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines. Problem Solving: Communicate with customer to qualify as per client’s requirement and transfer call to the second level associate. Documentation: Maintain detailed logs of interactions and document any...

  • Customer Service Representative

    2 weeks ago

    Velachery, Chennai, Tamil Nadu, India True Talents Consulting Pvt Ltd Full time

    Job Title: Customer Service Representative Location: Valechery & Chennai Walk-in Drive Details: Date: 15th February 2025 Time: 10:00am to 1:00pm Job Overview: We are hiring Customer Service Representatives for our Valechery and Chennai locations. If you have excellent communication skills and a passion for helping customers, join us for our walk-in drive...

  • Customer Service Representative

    5 days ago

    Perungudi, Chennai, Tamil Nadu, India TECH SOFTCLOUD IT SOLUTIONS PRIVATE LIMITED Full time

    Call Centre Representative HIRING REQUIREMENTS Graduated high school, but a bachelor's degree in commerce or related fields is preferred. Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience. Good knowledge of CRM practices and systems. Customer-oriented attitude with...

  • Sales Advisor/customer Service

    2 days ago

    Chromepet, Chennai, Tamil Nadu, India Tee Labs Full time

    **Company Description** Tee Labs T-Shirt Company is a reliable and professional custom apparel and promotional product provider located in Chennai. Our in-house team of designers ensures exacting standards and tireless attention to detail for our customers. We use screen/digital/sublimation printing for orders of any size, and our widespread supply chain...

  • Customer Service Representative

    1 week ago

    Chennai G.P.O, Chennai, Tamil Nadu, India MEDLEARN VISION HEALTH CARE SOLUTIONS PVT LTD Full time

    A Customer Service Representative (CSR) serves as the primary point of contact for customers, helping to resolve queries, handle complaints, process orders, and provide accurate information about products or services. Core Responsibilities - Process orders, modifications, returns, and account updates efficiently. - Troubleshoot and resolve problems, or...

  • Customer Service Representative

    2 weeks ago

    Nungambakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    **Job Summary**: We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met promptly and professionally. Your ability to effectively communicate, solve problems, and maintain customer...

  • Customer Service Representative

    7 days ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...

  • Customer Service Representative

    2 weeks ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...

  • Customer Service Representative

    1 week ago

    Chennai G.P.O, Chennai, Tamil Nadu, India MEDLEARN VISION HEALTH CARE SOLUTIONS PVT LTD Full time ₹ 2,40,000 - ₹ 9,60,000 per year

    A Customer Service Representative (CSR) serves as the primary point of contact for customers, helping to resolve queries, handle complaints, process orders, and provide accurate information about products or services.Core ResponsibilitiesRespond to customer inquiries across multiple channels (phone, email, chat) and provide prompt, accurate support.Process...