Front Office Counselor

1 week ago

Haridwar, India Motion Institute Full time

Ensure the upkeep and decorum at the reception area
- Manage the incoming and outgoing calls requests efficiently
- Maintain and update contact sheet
- Counsel the prospects, convert walk-ins into enrolments.
- Record keeping / tracks for travel arrangements done, outgoing couriers, visitors’ records, inventory, temporary IDs etc.
- Coordinate for office events as the need be any other relevant duties that arise from time to time.
- Attending Incoming & Outgoing calls with proper etiquettes and maintaining records for them
- Responding the telephonic call and carry out the conversations politely and timely manner
- Handling multiple telephone lines in timely manner and direct the calls to the concerned person / extension
- Differentiating the incoming calls and walk-ins and handle them appropriately
- To sort out incoming mails at enquiry inbox and distribute to the concerned

Department / Executive and responding them in case of customer enquiries
- Maintenance of Attendance Register and keeping a track on Outdoor Duties of the Executives / Staff
- To do the data entry, prepare presentations, make reports whenever required by the team

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹9,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Haridwar: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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