Hotel Reception/ Front Office

The front office department is like the welcoming face of a hotel, crucial for shaping guests’ experiences. It’s where guests first interact with the hotel, and it does more than just customer service. Let’s explore what the front office department does in a hotel, why it’s important, its roles, and the skills needed to be part of this active...

**Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues. - Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills. - Handling incoming calls and managing guest reservations using specialised hotel or office software systems. - Answering phone calls,...

**Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations. Majorly responsible for Night Auditor....

**Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues.Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills.Handling incoming calls and managing guest reservations using specialised hotel or office software systems.Answering phone calls, receiving...

**Guest Interaction**:Greeting guests, providing a positive first impression, and ensuring a pleasant stay. - **Check-in and Check-out**:Managing the process of guest registration, room assignment, and departure procedures. - **Reservations**:Handling reservations via phone, online, or in person, and managing room availability. - **Information...

**Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

Job Title: Front Office Operations ManagerDescription:We are seeking a highly skilled and experienced Front Office Operations Manager to oversee the daily operations of our front desk. The ideal candidate will have a strong background in hospitality management and excellent leadership skills.Key Responsibilities:Oversee day-to-day front office operations,...