Customer Service Assistant

7 days ago


Kollam, India Acesoft - Meditree Solutions PVT LTD Full time

**Acesoft - INC- Canada**

We are seeking energetic and enthusiastic Non-Voice Business Executives to join our amazing team You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided.

Attractive Salary package, perks, performance-wise bonus package, friendly office atmosphere to work with, free training sections.

**Responsibilities**:

- Handle incoming customer support and inquiries.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Provide accurate information to customers.
- Update documents and records based on customer interactions.
- Build a rapport with customers.
- Must follow the rules and regulations of the company policies.

Qualifications:

- Excellence in written and verbal communication skills in the ENGLISH language.
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Job Types: Full-time, Permanent.
- Junior: 0-1 years, senior: 1-3 years of experience in Voice or Non-Voice customer support, Fresher can also apply.

Schedule:

- 8-hour shift excluding break time.
- Weekly 5 working days.
- Rotational Shift
- Ability to reliably commute or willingness to relocate before work start date.
- Accommodation assistance will be provided.
- Job Location: Technopark, Kollam
- HR: SINI SAJAN (7907338006)

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Kollam, Kollam - 691501, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

*Speak with the employer* +91 8943939349

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Flexible shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Kollam - 691501, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7907338006



  • Kollam, India Acesoft - LivePro Customer Service PVT LTD Full time

    LIVEPRO CUSTOMER SERVICE PRIVATE LIMITED We are seeking energetic and enthusiastic business executives to join our amazing team! You will be responsible for helping Arabic/GCC customers by providing assistance. Proficiency in Arabic is mandatory (verbal - nonverbal). Training will be provided. (Customer Service) Attractive salary package, perks,...


  • Kollam, India Acesoft - Meditree Solutions PVT LTD Full time

    Acesoft Inc is a fast-growing MNC with branches across Canada and India. We are seeking Voice and Non-Voice Business Executives to join our amazing team, and to support US / Canadian customers by providing assistance over the phone or chat. Training will be provided for sharpening your soft skills and in the financial domain to equip you for...


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 7,20,000

    We are looking for a highly skilled and dedicated Customer Service Specialist to join our team. In this role, you will be responsible for managing escalated customer queries, liaising with partners, and resolving complaints in a timely and professional manner.About The RoleThis is an exceptional opportunity for someone who is passionate about delivering...


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 24,00,000

    Customer Service RepresentativeWe are seeking a professional to fulfill various customer-focused responsibilities. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the capacity to maintain strong relationships with customers.Main Responsibilities:Greet and assist customers in a courteous and professional...


  • Kollam, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a Customer Service Representative to join our team. This role plays a key part in maintaining strong customer relationships, ensuring service satisfaction, and coordinating with internal teams to deliver smooth operations.Key Responsibilities:Act as the primary point of contact for customer inquiries via phone, email, and other communication...


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 40,00,000

    About the Role:This is a fantastic opportunity for an ambitious individual to kick-start their career in customer service. The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer experiences, and a strong desire to learn and grow with the company.Key Responsibilities:Handle inbound and outbound customer...


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    We are currently seeking a highly skilled and professional Guest Relationship Executive to join our team.Job DescriptionAs a key member of our organization, the successful candidate will be responsible for providing exceptional customer service, ensuring a seamless experience for visitors and clients. This includes greeting and welcoming guests, managing...


  • Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 68,00,000

    Job OverviewWe are seeking an English customer service professional to handle both voice and non-voice interactions. This role requires strong communication skills, patience, and problem-solving abilities.The ideal candidate will respond to customer inquiries, resolve issues, and provide top-notch service in English across various communication channels,...


  • Kollam, Kerala, India beBeeCustomerService Full time ₹ 6,74,560 - ₹ 12,12,160

    Customer Service ExpertWe are seeking a skilled Customer Service Expert to handle our international customer support operations. The ideal candidate will provide top-notch service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner.Key...


  • Kollam, India Bismi Connect Limited Full time

    _**Minimum 1 year experience in customer service**_ - **gender : male or female**_ - Providing accurate information about products or services and guiding customers in making informed decisions. - Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. - Maintaining a deep understanding of our products, services and policies...