Customer Service Assistant
3 days ago
**Acesoft - INC- Canada**
We are seeking energetic and enthusiastic Non-Voice Business Executives to join our amazing team You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided.
Attractive Salary package, perks, performance-wise bonus package, friendly office atmosphere to work with, free training sections.
**Responsibilities**:
- Handle incoming customer support and inquiries.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Provide accurate information to customers.
- Update documents and records based on customer interactions.
- Build a rapport with customers.
- Must follow the rules and regulations of the company policies.
Qualifications:
- Excellence in written and verbal communication skills in the ENGLISH language.
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Job Types: Full-time, Permanent.
- Junior: 0-1 years, senior: 1-3 years of experience in Voice or Non-Voice customer support, Fresher can also apply.
Schedule:
- 8-hour shift excluding break time.
- Weekly 5 working days.
- Rotational Shift
- Ability to reliably commute or willingness to relocate before work start date.
- Accommodation assistance will be provided.
- Job Location: Technopark, Kollam
- HR: SINI SAJAN (7907338006)
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹15,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Flexible shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Kollam, Kollam - 691501, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
*Speak with the employer* +91 8943939349
**Salary**: From ₹15,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Flexible shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Kollam - 691501, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 7907338006
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