Customer Relationship Executive
8 hours ago
**Issue resolution**: Identifying and resolving customer complaints or problems efficiently.
- **Relationship building**: Proactively engaging with customers to understand their needs, building trust and rapport.
- **Account management**: Maintaining customer records, tracking interactions, and monitoring customer accounts.
- **Sales support**: Identifying potential upselling or cross-selling opportunities with existing customers.
- **Feedback collection**: Gathering customer feedback to improve company products, services, and processes.
- **Customer retention**: Implementing strategies to retain existing customers and prevent churn.
Pay: ₹9,866.77 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7227906752
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