International Voice Process Customer Service

2 weeks ago


Bengaluru Karnataka, India Genesis HR Services Full time

Greetings for the day

Congratulations, We are shortlisting your profile for the role of Process Specialist.

Process-International Voice Process || Customer Service

Required Experience: Any graduate with minimum 2 Year in International Voice Process.

**Responsibilities**:

- Provide advance level customer support, service restoration, fulfillment of service request and advice to users ensuring maximum availability, performance and utilization of knowledge and information systems.
- Provide inputs for Problem management by leveraging best effort method for issue resolution through cross functional coordination and support SME in training, reviews and escalation handling
- Supports the Customer Service agents by handling escalated tickets and coach them to improve their user handling skills
- Customer Service handling escalated tickets and coach them to improve their user handling skills.
- Provide customer support through phone.
- Work with other departments to resolve customer issues in a timely manner.
- Serve as a point of contact for customer support and complaints.
- Proactively identify, investigate, and resolve recurring customer support issues.

Package: Upto 5.5 LPA + Variables

Notice: Immediate Joiner Only

Work Mode: Work From Office

Shifts: 24/7 Shifts

Working Days: 5 Days Working, 2 Days off

Location: Bangalore

If Interested ,Contact below:
HR Jiya:
7357482969

HR Mahak: 9257655181

**Job Types**: Full-time, Permanent

**Salary**: ₹300,000.00 - ₹550,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Shift allowance

Work Location: In person

**Speak with the employer**
+91
7357482969



  • Bengaluru, Karnataka, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...


  • Bengaluru, Karnataka, India Manning Consulting Full time

    Hiring For Customer Service International Voice Process Profile - Customer Service Voice Process. Experience minimum 1+ years in International Voice Process. Package - 5 LPA (30% hike based on current CTC). Location - Bangalore. Shift - Rotational shift. Mode of Work - Work from Office. 5 days working. Notice period - Immediate or 1 month. For more...


  • Bengaluru, India Domestic voice Process Full time

    **Immediate Joiners needed!** 1. Proficient in English and Hindi verbal communication 2. Quick learner with the ability to grasp new systems and processes 3. Detail-oriented and thorough in ensuring mínimal errors while sending a communication to customers 4. At least 2 years of experience in handling customers in both voice and non-voice process 5....


  • Frazer Town, Bengaluru, Karnataka, India International Center for Strategic Alliances Full time

    **We’re Hiring - International Center for Strategic Alliances** **Location**: Frazer Town **Work Mode**: Work From Office (24/7 Rotational Shifts) **Job Role**: Customer Service Associate - Voice Process (CL11) **Job Requirements**: - **Education**: Graduate / Undergraduate (Any Stream) - **Experience**: Minimum 1 year in a voice process or customer...


  • Bengaluru, Karnataka, India Dnata Full time

    **About Us**: At dnata we offer full range of ground and cargo handling to inflight catering and retail, as well as travel services. We are by your side for the entire travel experience. With our commitment to excellence, the qualities of efficiency, speed, reliability and flexibility have become the hallmarks of our service. Our deep knowledge stems from...


  • Koramangala, Bengaluru, Karnataka, India Arting Digital Private Limited Full time

    **Job Title-** International Voice Process **CTC-** Up to 4.8 LPA **Experience-** 6 months to 1+ years **Location - **Bangalore **Working Mode-** Work from Office **Critical Skills-** Exp in international voice process and upselling, excellent communication skills **Qualification-** Graduate - Any Stream **Eligibility**: Any graduate with 6 months-1...


  • Koramangala, Bengaluru, Karnataka, India Taxart Full time

    **Job Title - International Voice Process** **CTC**: - Up to 4.8 LPA **Location**: - Bangalore **Working Mode**: - Work from Office **Critical Skills**: - Exp in international voice process and upselling, excellent communication skills **Eligibility**:Any graduate with 6 months-1 year of relevant experience in international voice process and...


  • Bengaluru, Karnataka, India Prodigy Hunters Full time

    Job Description: International Voice Process - Insurance We are hiring for an **International Voice Process** role specializing in the **Insurance** domain. We're looking for passionate and skilled individuals to join our team in Brookfield. If you have a knack for customer service and thrive in a fast-paced international environment, we want to hear from...


  • Bengaluru, Karnataka, India impact pvt Full time

    **Role : International Voice Process Executive** Experience : 7 Months to 4 years in to International Voice process Location : Bangalore Salary : Up to 40K CTC Education : HSC and Graduation Shift : Night Shift Notice : Immediate to 15 days Pay: Up to ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: - Night shift **Education**: -...


  • Bengaluru, Karnataka, India Hiring Coach Full time

    **Job Title: International BPO Executive - Voice Process** **Location: Kudlu Gate, Bangalore** **Experience: 1-3 years** **Shift Type: 24/7 Rotational (US/UK/Australia)** **We are looking for experienced BPO professionals for an international voice process.** **Responsibilities**: **Handle inbound and outbound international calls** **Deliver excellent...