Customer Service Associate

3 days ago


Frazer Town Bengaluru Karnataka, India International Center for Strategic Alliances Full time

**We’re Hiring - International Center for Strategic Alliances**

**Location**: Frazer Town
**Work Mode**: Work From Office (24/7 Rotational Shifts)

**Job Role**:
Customer Service Associate - Voice Process (CL11)

**Job Requirements**:

- **Education**: Graduate / Undergraduate (Any Stream)
- **Experience**: Minimum 1 year in a voice process or customer service role
- **Skills**: Excellent communication skills in English, customer-handling ability, problem-solving mindset

**Interview Process**:
1️ HR Initial Screening
2️ SVAR / Voice Versant - 60
3️ Operational Interview

**Salary & Benefits**:

- **Package**: Up to ₹4,70,000 per annum
- **Take-home**: ₹24,000/month
- **Incentives**: ₹2,500/month (Performance-based)
- **Transport**:

- One-way cab facility for night shifts
- Free transport for women (7 PM - 7 AM)
- Male employees charged ₹75 per one-way cab ride

**Additional Information**:

- No remote work option - **Work From Office only**:

- 24/7 rotational shifts including night shifts

**Job Types**: Full-time, Permanent

Pay: Up to ₹470,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- This is On Site Job in Bangalore

**Location**:

- Frazer Town, Bengaluru, Karnataka (preferred)

Work Location: In person



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