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Customer Service + Renewals

3 weeks ago

Bengaluru Karnataka, India SPS Ventures Full time

**Job Summary**:
We’re seeking a proactive and customer-focused **Customer Service & Renewals Specialist** to manage client relationships, resolve inquiries, and drive contract renewals. This hybrid role blends empathetic support with strategic retention efforts to ensure customers remain satisfied and loyal.

**Required skills**:

- HSC Qualification is mandatory
- Minimum 1 year experience Customer Service / Renewals / Upselling
- Strong written and spoken fluency in Malayalam and English.
- Collaborate with sales and account management teams to retain high-value clients
- Present renewal options and upsell opportunities tailored to customer needs
- Salary: ₹18K-₹22K In-Hand
- Shift Timings:

- Female: 10 AM - 7 PM
- Male: 12 PM - 9 PM

Pay: ₹18,000.00 - ₹25,000.00 per month

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7826845684