
Customer Service Agent
4 days ago
**Location**: Ahmedabad
**Experience**: 0-1 Years
**Industry**: BPO / Customer Support
**Shift**: Rotational (Day & Night)
**About the Role**:
We are looking for dynamic and enthusiastic **Customer Service Support Executives** to join our growing team in Ahmedabad. If you have excellent communication skills and a passion for delivering outstanding customer experiences — we want to hear from you
**Key Responsibilities**:
- Handle inbound and outbound customer calls professionally and efficiently.
- Resolve customer queries, complaints, and requests in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams for prompt issue resolution.
**Requirements**:
- 0-1 year of experience in customer service, preferably in the BPO industry.
- **Excellent verbal and written communication skills.**:
- Ability to work in **rotational shifts** (including night shifts).
- Strong problem-solving skills and a customer-focused attitude.
- Good listening skills and attention to detail.
**Perks & Benefits**:
- Competitive Salary Package
- Incentives and Performance Bonuses
- Friendly and Supportive Work Environment
- Opportunity for Career Growth within the organization
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (required)
- Hindi (preferred)
**Location**:
- Ahmedabad, Gujarat (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
Work Location: In person
**Speak with the employer**
+91 8054250992
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