Customer Service Agent

1 week ago


Ahmadabad Gujarat, India Swastik Placement Agency Full time

**Job Description**:

- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Following company policies effectively and communicating with customers in a professional and effective manner
- Responding promptly to customer inquiries using the tools and dialog scripts and templates provided.
- Communicating with customers through various channels that are designed to be fast, effective, and efficient.
- Acknowledging and resolving customer complaints and escalating them only when necessary
- Learning and knowing our products and services so that you can answer questions in an orderly and timely fashion
- Keeping records of customer interactions, transactions, comments and complaintsMaintaining communication with customers on the company software and keeping all records of all information within the company software and ecosystem
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
- Go the extra mile to engage customers and make sure they are satisfied and appreciate them.
- Work with the customer service manager to ensure proper customer service is being delivered

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



  • Ahmadabad, Gujarat, India PetPooja (Prayosha food service Pvt. Ltd) Full time

    Job Title: Operations Executive - Customer Verification **Job Description**: - Outbound to the Clients & respond to their queries. - Maintains relationships with clients/cross-functional teams by providing support, information, and guidance. - Maintains quality service by establishing and enforcing organization standards. Experience Range: 0 - 10...


  • Ahmadabad, Gujarat, India Mantras2Success consultants Full time

    Opening: 10 Nos. Job ID: 57127 Employment Type: Full Time Reference: Work Experience: 1.0 Year(s) To 5.0 Year(s) CTC Salary: 1.80 LPA TO 2.40 LPA Function: Banking / Insurance Industry: Banking/Financial Services/Broking/Trading **Location**: - Ahmedabad **- You will be responsible for answering customer questions about their accounts, financial...


  • Ahmadabad, Gujarat, India Viddius Solution Full time

    **Viddius Solution** We are one of the leading Business Process Outsourcing companies in India providing call centers, back-office processes, Third Party Quality Services, & e-commerce outsourcing services. With offices in Ahmedabad & California, we serve global clients by improving their processes, Cost efficiencies, & business results. We have urgent...


  • Ahmadabad, Gujarat, India Appstech Solution Full time

    **Skillls**: - Excellent verbal and written communication skills (English) - Passionate about executing creative strategies to manage client accounts. - A firm believer multitasker & aggressive about meeting goals & timelines. - Creative thinking with out-of-box solutions & propose them to clients. **Responsibilities**: - Clearly define customer service...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    Job title - Customer Services Agent - Ahmedabad, India - Ref # - 216256 - Location - India - Ahmedabad - Job family - Not Specified - Closing date: 03-Jul-2025 Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for **Qatar Airways Ahmedabad Contact Centre in India**. This is an...


  • Ahmadabad, Gujarat, India yesha solution Full time

    Urgently Required Service Tele caller Location : Maninagar Khokhra Salary : 11000 To 16000 Qualification : Graduation Interested Call On : 9510163057 **Salary**: ₹11,000.00 - ₹16,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Paid time off Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to...


  • Ahmadabad, Gujarat, India Esmsys Full time

    We are looking for Sales Associate (Jr.Mid) **having 1-3 years of exp to** manage calls, customer service inquirers, etc, **Main Activities**: - Proven experience as telesales representative or other sales/customer service role - Proven track record of successfully meeting sales quota preferably over the phone - Ability to plan and execute strong...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    Job title - Airport Services Agent - Ahmedabad, India - Ref # - 224399 - Location - India - Ahmedabad - Job family - Cargo & Airport Operations - Closing date: 22-Jul-2025 We are currently recruiting for Airport Services Agent in Ahmedabad, India. As an Airport Services Agent, you will support the operation by providing five star service to customers at...


  • Ahmadabad, Gujarat, India TTEC Full time

    Chat Customer Service - ITER - Campus Bringing smiles is what we do at TTEC... for you and the customer. As a Chat Customer Service Representative working on site from our Ahmedabad office, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    **216256**Job Posting** Mar 6, 2025, 11:49:22 PM | **Primary Location** Ahmedabad - AMD | **Unposting Date** Mar 31, 2025, 3:59:00 PM **Description** Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for **Qatar Airways Ahmedabad Contact Centre in India**. This is an exciting...