Customer Support

**Job Summary** - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Acknowledging and resolving customer complaints. - Knowing the workflow inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments and...

**Key Skills Required**: - Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...

**Job Description**: - Maintaining a positive, empathetic and professional attitude toward customers at all times - Following company policies effectively and communicating with customers in a professional and effective manner - Responding promptly to customer inquiries using the tools and dialog scripts and templates provided. - Communicating with...

Customer Support Executive 1. Making calls as per the internal software. - Leads generated by the software. 2. Get customer bookings for Service of vehicles. 3. Calls to customer for follow-ups and schedule of service. 4. Check the job card status. 5. Generate and report all customer grievances to the manager for further actions. **Job Types**:...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record...

**Responsibilities**: - Proficiency in English is must ( Written & Verbal both ) - Strong command over written English (grammatically correct written English) - Flexibility to work in shifts - Excellent verbal and written communication skills. - Should possess prioritizing and organizing skills - Coordinate with internal team for Issue Resolving, Identify...

**Key Responsibilities**: - **Customer Interaction**: - Provide accurate and timely information about products, services, and policies. - **Issue Resolution**: - Address and resolve customer complaints or issues efficiently. - Escalate complex queries to the appropriate department when necessary. - **Customer Retention**: - Build and maintain strong...

**" Urgent Opening For Customer Support Executive "** **Position **: Customer Support Executive **Qualification :**:BCom, BA, BSc or similar Graduation **Experience **: 5 Months to 1 Years **Salary :**:15k - 20k PM (Depend On Interview) **Gender **: Male/Female **Industry **: Helthcare **Locations :**:Sarkhej-Sanand Road, Sarkhej, Ahmedabad **For More...

**Category** IT - Software Programming **Gender** Both **Qualification** MBA **Position Type** Permanent **Job Type** Full Time **Required Skills**: Communication skill **About this Role** Customer Support **NO. OF VACANCIES**: **1** **WORK LOCATION**: **RAJKOT** **EXPERIENCE**: **Less than one...

Job Description –Position OverviewWe are looking for a motivated and skilled Technical Support Specialist to join our team. This role involves providing timely ERP support to retailers, resolving technical issues, and ensuring smooth operations. The ideal candidate should have a strong understanding of databases (MSSQL), the ability to establish and...