Customer Support Associate

4 days ago


Vadapalani Chennai Tamil Nadu, India Ninos IT Solution Full time

**Job Summary**:
We are seeking a proactive and customer-focused **Customer Support Executive** with at least 1 year of experience. The role involves handling customer queries, providing effective solutions, and ensuring customer satisfaction through excellent communication and problem-solving skills.

**Key Responsibilities**:

- Resolve customer queries and complaints in a timely and professional manner.
- Provide accurate information regarding products/services.
- Maintain customer records and update CRM systems.
- Escalate unresolved issues to the appropriate departments.
- Ensure a high level of customer satisfaction and maintain service quality standards.
- Follow up with customers to ensure their issues are resolved.
- Support the team in achieving customer service targets and KPIs.

**Required Skills & Qualifications**:

- Minimum **1 year of experience** in a customer support/customer service role.
- Strong verbal and written communication skills.
- Good problem-solving and interpersonal skills.
- Ability to handle pressure and multitask.
- Basic computer knowledge and familiarity with CRM tools.
- Fluency in English and [add local language if needed].

**Preferred Qualities**:

- Positive attitude with a customer-first approach.
- Ability to work both independently and as part of a team.
- Strong listening skills and empathy while dealing with customers.

Pay: ₹9,384.05 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7358144808



  • Chennai, Tamil Nadu, India Cosmosoft technologies Full time

    customer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Vadapalani, India Ecphasis InFotech Pvt Ltd Full time

    Job Summary: We are seeking a proactive and customer-focused Customer Support Executive with at least 1 year of experience. The role involves handling customer queries, providing effective solutions, and ensuring customer satisfaction through excellent communication and problem-solving skills. Key Responsibilities: Handle inbound and outbound customer calls,...


  • Vadapalani, Tamil Nadu, India Ecphasis InFotech Pvt Ltd Full time ₹ 1,20,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a proactive and customer-focused Customer Support Executive with at least 1 year of experience. The role involves handling customer queries, providing effective solutions, and ensuring customer satisfaction through excellent communication and problem-solving skills.Key Responsibilities:Handle inbound and outbound customer calls,...


  • Perungudi, Chennai, Tamil Nadu, India Work Benches Technologies Full time

    **We are looking for Customer Support Associate to join our team!** **Location - **Perungudi, Chennai **Key Responsibilities -** - Resolving customer inquiries and issues. - Continuously enhance your product knowledge to provide accurate information and valuable recommendations to customers. **Requirements -** - Minimum 12th pass from a recognized board -...


  • Coimbatore, Tamil Nadu, India Netlyo Technologies LLP Full time

    Job Description: Customer Support Associate Location: Coimbatore (On-site) Qualification: Graduate in any discipline, MBA Experience: 2+ years Immediate joiners Technical Competencies: - Understanding of the basics of Indian jewelry industry, history and culture. - Knowledge of jewelry marketing, customer relations, product display, customer...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    The Opportunity Intermediate level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams ...


  • Coimbatore, Tamil Nadu, India LYFnGO Technologies Pvt Ltd Full time

    Job Description: As a Customer Support Associate (Fresher), you will play a crucial role in delivering excellent customer service to our clients. This entry-level position is suitable for individuals who are enthusiastic, quick learners, and possess good communication skills in English. Proficiency in Hindi is optional, and the role is based in a Work From...


  • Chennai, India Tekhunt Solutions Full time

    **Role**:Customer Support Associate(International Voice Process) **Experience**:Fresher **Salary**:18K **Education**:Computer science background-(B.sc, BCA, MCA, B.E - Computer science) **Required Skills: - ** - Solve technical queries - A team player - Active listening and questioning, an eye for detail to determine the root cause of the issue, to...


  • Chennai G.P.O, Chennai, Tamil Nadu, India Flosil group of companies corporate office Full time ₹ 88,800 - ₹ 12,00,000 per year

    Communication skills: Excellent verbal and written communication skills are essential for explaining complex topics and providing clear guidance to customers.Problem-solving abilities: The capacity to think on your feet, quickly understand customer issues, and propose effective solutions.Patience and empathy: The ability to remain calm and polite, especially...


  • Chennai, India Prodapt Full time

    Company Description Prodapt is a leading player in the Connectedness industry, providing consulting, business reengineering, and managed services for top telecom and tech enterprises such as Google, Amazon, and Verizon. With over 6,000 experts across the globe, Prodapt connects 1.1 billion people and 5.4 billion devices worldwide. Recognized by Gartner and...