Customer Support Executive

1 week ago

Noida Uttar Pradesh, India XpressEdu Full time

**Job Title**: Customer Support Executive (International Voice Process)
**Location**: Noida
**Salary**: Up to ₹3.7 LPA

**Key Responsibilities**:

- Handle inbound and outbound calls to provide effective customer support for international clients.
- Resolve customer queries, complaints, and requests promptly and professionally.
- Maintain accurate records of customer interactions and follow-ups.
- Ensure adherence to quality and performance metrics.
- Collaborate with team leads to improve service delivery and customer satisfaction.

**Requirements**:

- Minimum 1 year of experience in an international voice process.
- Excellent verbal and written communication skills in English.
- Strong problem-solving ability and customer-oriented approach.
- Willingness to work in rotational shifts (including night shifts if required).
- Ability to handle high-pressure situations with professionalism.

**What We Offer**:

- Salary up to ₹3.7 LPA.
- Professional work environment with career growth opportunities.
- Training and skill development programs.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 9068709779

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