Associate - Patient Services
24 hours ago
Register walk-in, appointment, and referral patients accurately in the HIS.
- Generate and explain consultation, investigation, and pharmacy bills.
- Collect payments (cash, card, UPI, insurance co-payments) and reconcile daily collections.
- Coordinate with diagnostic departments (lab, radiology) for order entry and report tracking.
- Assist patients with queries regarding OP billing and procedures
- Open and maintain accurate patient files upon admission with relevant billing categories (self-pay, corporate, TPA, etc.).
- Ensure timely and correct posting of services, procedures, doctor visits, and investigations.
- Generate interim and final bills with complete verification.
- Liaise with nurses, consultants, and pharmacy for documentation and billable entries.
- Pre-authorisation form coordination: Collect, verify, and submit necessary documents to TPA/insurance desk.
- Follow-up on approvals, queries, and enhancements with the insurance company.
- Guide patients on insurance coverage, exclusions, and balance payments (if any).
- Coordinate discharge formalities including final authorization and billing closure.
- Update and maintain insurance logs, denial records, and claim status.
- Ensure patient records and billing data are updated and stored per hospital policy.
- Maintain confidentiality and patient data integrity.
- Escalate system or service errors to supervisors promptly
Pay: ₹19,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Shift allowance
Ability to commute/relocate:
- Yelahanka, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Hospital Billing & Insurance: 1 year (required)
**Language**:
- English, Kannada & Hindi (preferred)
Shift availability:
- Overnight Shift (required)
Work Location: In person
Expected Start Date: 05/06/2025
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