Associate Patient Service

2 weeks ago


Yelahanka Bengaluru Karnataka, India Cytecare Hospital Full time

l Communicating and coordinating with patient and the doctors.

l Managing calls and customer queries.

l Identify and assess customers’ needs to achieve 10/10 satisfaction rate.

l Error free billing (OP & IP) to be maintained.

l Build sustainable relationship and trust with customer

l Provide accurate, valid and complete information by using the right methods/tools

l Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.

l Follow communication procedures, SOP*s guidelines and policies.

l Take the extra mile to engage customers.

l Ability to multi-task, prioritize, and manage time effectively.

l To carry out any other task assigned by higher authority.

l Sending daily/weekly/monthly reports as specified by department head.

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (required)

Work Location: In person



  • Yelahanka, Karnataka, India Cytecare Hospital Full time ₹ 2,20,000 - ₹ 2,50,000 per year

    Register walk-in, appointment, and referral patients accurately in the HIS.Generate and explain consultation, investigation, and pharmacy bills.Collect payments (cash, card, UPI, insurance co-payments) and reconcile daily collections.Coordinate with diagnostic departments (lab, radiology) for order entry and report tracking.Assist patients with queries...


  • Bengaluru, Karnataka, India M.S. Ramaiah Memorial Hospital Full time

    **About Us**: Ramaiah Memorial Hospital is a leading healthcare facility committed to providing high-quality medical services to our community. We are seeking a friendly, organized, and professional Hospital Receptionist to join our front desk team and help ensure a welcoming and efficient experience for all patients and visitors. **Key...


  • Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

  • In Patient Councellor

    2 weeks ago


    Yelahanka, Karnataka, India GARBHAGUDI IVF Full time ₹ 87,000 - ₹ 4,00,000 per year

    We are hiring for the In patient counsellor position (Female ) YelahankaTo welcome all the visitors with smile and proper greetings and with warm welcome and guide them properly as per their requirements.Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself & Greet patients upon arrival, sign...


  • Bengaluru, Karnataka, India Cytecare Hospital Full time

    l Communicating and coordinating with patient and the doctors. l Managing calls and customer queries. l Identify and assess customers’ needs to achieve 10/10 satisfaction rate. l Error free billing (OP & IP) to be maintained. l Build sustainable relationship and trust with customer l Provide accurate, valid and complete information by using the right...


  • Bengaluru, Karnataka, India Cytecare Hospital Full time

    l Communicating and coordinating with patient and the doctors. l Managing calls and customer queries. l Identify and assess customers’ needs to achieve 10/10 satisfaction rate. l Error free billing (OP & IP) to be maintained. l Build sustainable relationship and trust with customer l Provide accurate, valid and complete information by using the right...


  • Bengaluru, Karnataka, India Cytecare Cancer Hospital Full time

    Education: Any Graduation is a must Language: To converse well in English, Kannada & Hindi Experience: 1 year experience in OP Billing from any Hospital **Salary**: At par with the industry standard. Shift: Rotational Shifts(mandatory) **Job Description**: - Communicating and coordinating with patient and the doctors - Managing calls and customer...


  • Bengaluru, Karnataka, India M.S. Ramaiah Memorial Hospital Full time ₹ 3,60,000 - ₹ 5,01,411 per year

    About Us:Ramaiah Memorial Hospital is a leading healthcare facility committed to providing high-quality medical services to our community. We are seeking a friendly, organized, and professional Hospital Receptionist to join our front desk team and help ensure a welcoming and efficient experience for all patients and visitors.Key Responsibilities:Greet and...


  • Bengaluru, Karnataka, India Manipal Hospital Kanakapura Road, Bengaluru Full time

    _**Critical Accountabilities**:_ - To ensure smooth functioning of the OPD and solve / escalate issues as and when they occur keeping in mind organization's mission, vision and values - Follow the schedule of appointments and follow-up, ensuring adherence to process and systems and smooth flow of patients in the OPD - Collate data on doctor adherence to OPD...


  • Bengaluru, Karnataka, India Dr Batras Positive Health Clinic Pvt. Ltd Full time

    **Experience - Freshers to 6 years** **Location - Bangalore - HSR Layout, Electronic City, Kamanahalli** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines -...