Associate - Patient Services

Job Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...

Register walk-in, appointment, and referral patients accurately in the HIS. - Generate and explain consultation, investigation, and pharmacy bills. - Collect payments (cash, card, UPI, insurance co-payments) and reconcile daily collections. - Coordinate with diagnostic departments (lab, radiology) for order entry and report tracking. - Assist patients with...

**About Us**: Ramaiah Memorial Hospital is a leading healthcare facility committed to providing high-quality medical services to our community. We are seeking a friendly, organized, and professional Hospital Receptionist to join our front desk team and help ensure a welcoming and efficient experience for all patients and visitors. **Key...

Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

l Communicating and coordinating with patient and the doctors. l Managing calls and customer queries. l Identify and assess customers’ needs to achieve 10/10 satisfaction rate. l Error free billing (OP & IP) to be maintained. l Build sustainable relationship and trust with customer l Provide accurate, valid and complete information by using the right...

l Communicating and coordinating with patient and the doctors. l Managing calls and customer queries. l Identify and assess customers’ needs to achieve 10/10 satisfaction rate. l Error free billing (OP & IP) to be maintained. l Build sustainable relationship and trust with customer l Provide accurate, valid and complete information by using the right...

About Us:Ramaiah Memorial Hospital is a leading healthcare facility committed to providing high-quality medical services to our community. We are seeking a friendly, organized, and professional Hospital Receptionist to join our front desk team and help ensure a welcoming and efficient experience for all patients and visitors.Key Responsibilities:Greet and...

_**Critical Accountabilities**:_ - To ensure smooth functioning of the OPD and solve / escalate issues as and when they occur keeping in mind organization's mission, vision and values - Follow the schedule of appointments and follow-up, ensuring adherence to process and systems and smooth flow of patients in the OPD - Collate data on doctor adherence to OPD...

l Communicating and coordinating with patient and the doctors. l Managing calls and customer queries. l Identify and assess customers’ needs to achieve 10/10 satisfaction rate. l Error free billing (OP & IP) to be maintained. l Build sustainable relationship and trust with customer l Provide accurate, valid and complete information by using the right...

**Experience - Freshers to 6 years** **Location - Bangalore - HSR Layout, Electronic City, Kamanahalli** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines -...