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Voice Process Executive

2 weeks ago

Koramangala Bengaluru Karnataka, India Adhaan Solution Pvt. Ltd. Full time

Hi,

**Immediate hiring for "Voice process executive" for Koramangala Bangalore location.**

**job location : Koramangala Bangalore.**

**Shifts : morning shifts.**

**JD**:
**Role & responsibilities**:

- Handle inbound calling for customer service.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,301.13 - ₹16,056.42 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Kannada (preferred)
- English (preferred)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Koramangala, Bengaluru, Karnataka (required)

Ability to Relocate:

- Koramangala, Bengaluru, Karnataka: Relocate before starting work (required)

**Speak with the employer**
+91 7795593668