Voice Process

2 weeks ago

Bengaluru Karnataka, India Infosquare global solutions Full time

Job Brief
- The main responsibility of a non-voice process employee is to process tasks accurately and effectively, meeting the set standards of quality and production.
- A non-voice process worker must have a meticulous eye for detail and a positive attitude in problem solving.
- The job requires knowledge and experience in new data entry, ago-editing, and other associated software programs and tools.
- Good English comprehension and writing skills are needed to accurately process customer requests, queries, and to interpret customer data.
- Computer proficiency is essential for this type of job.

**Responsibilities**:

- **Analyzing customer data**:Analyzing customer data to gain insights into their needs.
- **Performing data entry tasks**:Entering customer information into a database in an accurate and timely manner.
- **Processing customer requests**:Processing customer requests by researching and following up.
- **Executing customer queries**:Executing customer queries while ensuring the highest level of customer satisfaction.
- **Maintaining customer relationships**:Developing and maintaining customer relationships to ensure long-term loyalty.
- Requirements and Skills
- **Secondary school diploma**:A professional certification in data entry is preferred.
- **High attention to detail**:Being able to accurately input customer data into the system.
- **Problem-solving skills**:Being able to interpret customer data and providing solutions for customer queries.
- **Good interpersonal skills**:Being able to work effectively in a team environment and developing a strong rapport with customers.
- **Computer proficiency**:Being able to work with MS Office, data entry, and other related software programs.

Pay: ₹25,000.00 - ₹80,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- total 5work: 1 year (preferred)

Work Location: In person

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