Customer Engagement Executive

10 hours ago


Vesu Village Surat Gujarat, India WEDIT Full time

**Responsibilities**,

**HR Duties**:
Recruiting video editors & creative staff

Managing payroll, attendance & employee engagement

Handling grievances & maintaining a positive work culture

Coordinating training & performance evaluations

**Customer Engagement Duties**:
Communicating with clients to understand their wedding video editing requirements

Handling queries, feedback, and ensuring customer satisfaction

Coordinating between clients and the editing team for smooth workflow

Building relationships to enhance client retention and referrals

**Skills Required**:
Strong communication & people management skills

Experience in HR policies & employee relations

Customer handling & problem-solving abilities

Prior experience in the creative/media industry is a plus

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

Expected Start Date: 15/03/2025



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