
Customer Engagement Executive
10 hours ago
**Responsibilities**,
**HR Duties**:
Recruiting video editors & creative staff
Managing payroll, attendance & employee engagement
Handling grievances & maintaining a positive work culture
Coordinating training & performance evaluations
**Customer Engagement Duties**:
Communicating with clients to understand their wedding video editing requirements
Handling queries, feedback, and ensuring customer satisfaction
Coordinating between clients and the editing team for smooth workflow
Building relationships to enhance client retention and referrals
**Skills Required**:
Strong communication & people management skills
Experience in HR policies & employee relations
Customer handling & problem-solving abilities
Prior experience in the creative/media industry is a plus
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
Expected Start Date: 15/03/2025
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