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Customer Care Executive

2 weeks ago

Vesu Village Surat Gujarat, India Redjinni Industries Pvt Ltd Full time

Job Title : Customer Care Executive(ONLY FEMALE CANDIDATES CAN APPLY)

Company Name : InfinityBrains

Job Type : Full-Time

Location : Surat( On-Site )

**Job Description**:
Key Responsibilities:
Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services.

Product Knowledge: Investigate and resolve customer complaints, concerns, or problems with products and services.

Communication: Maintain a positive and empathetic tone in challenging situations.

Customer Feedback: Gather and analyze customer feedback to identify areas for improvement.

**Requirements**:
Education: High school diploma or equivalent; additional education or training in customer service is a plus.

Experience: Previous experience in customer service or a related field is preferred.

Communication Skills: Excellent verbal and written communication skills.

Problem-solving: Strong analytical and problem-solving skills to address customer issues effectively.

Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.

**Salary**: 15000 to negotiable

Whatsapp Contact:
7201933133

**Salary**: ₹8,259.84 - ₹27,116.70 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91
7201933133